Sales Associate

4 weeks ago

T Nagar Chennai Tamil Nadu, India Esquire Express India Pvt Ltd Full time

**Job description**

**Job Title : Sales associate - International Freight / Express Courier (Direct customers)**

**Company**:
Esquire Express India Private Limited, established in 1991, has its headquarters in Chennai and branch offices in Bangalore, Chennai, Delhi, Mumbai and soon to open in Hyderabad and Ahmedabad. Besides India, Esquire Express has its own offices abroad, namely, USA, Dubai and Australia.

Esquire Express is an IATA Freight Forwarding firm offering flexible air transportation solutions and services such as,
- Wholesale consolidator for International-Express companies
- Middle mile processing of customs brokerage and linehaul
- Facilitator of E-commerce logistics
- Specialist in Time Critical Logistics - Hand Carry OBC, NFO, Air Charters
- Provider for Door-to-Door express courier and freight

We are currently seeking to fill the role of Sales Executive based in Chennai. This is a full time job responsible for sales of international Airfreight services, including freight, express-courier, NFO, OBC and air-charter services. This role requires a successful track record of prospecting and selling airfreight and logistics services to small, medium and large international freight clients. This role will be responsible for development of the business across all product-verticals of the company.

**Essential Duties and Responsibilities**:

- Develop and maintain relationships with new and existing clients to generate sales leads and increase revenue.
- Identify potential customers and market segments to target for business development.
- Conduct market research to stay up-to-date on industry trends and competitor activity
- Prepare and deliver sales presentations to prospective clients, highlighting the unique selling propositions of company’s products
- Negotiate contract and pricing with clients to ensure profitability and customer satisfaction
- Collaborate with internal teams, such as operations and time-critical team members, etc., to ensure smooth execution of shipments and prompt communication to customers
- Maintain accurate records of sales activity and customer interactions in a CRM system
- Attend industry events and conferences to network and promote the company’s services
- Manage sales related expenses within budget
- Meet or exceed sales targets and KPIs set by management

**Key Soft Skills**:

- Should be able to communicate well in English language, both written and spoken, with local and local and international customers, agents, forwarders, and other vendors/suppliers. Ability to communicate in Hindi is mandatory but if able to communicate in any other international language(s), will be an added advantage.
- Possess excellent interpersonal skills and a strong sales background in airfreight industry
- Possess good organizational, analytical and time-management skills and be able to multitask.
- Should be highly motivated, organized, reliable and possess excellent customer service and entrepreneurial skills.
- Should have strong negotiating and business-win skills
- Be self-motivated, results-driven and able to work independently as well as part of a team.
- Be willing to travel or relocate in a span of 3 years within India or abroad (USA, Australia & Dubai)
- Be willing to undergo industry related trainings in the place of posting within India or abroad

**Technical Skills**:

- Ability to sell company’s core products mentioned above
- Possess good working experience with WCA agents and international customers and vendors.
- Broad understanding of airlines security, restricted and prohibited articles, HS codes and DGR shipments
- Good understanding in International Air routing with ability to determine the shortest, quickest and the most cost-effective air network routing solutions to cater to customers’ needs and urgency/schedule to deliver the goods.
- Knowledge of Air ticketing/excess baggage dimension and rates and packing system (if re-packed).
- Ability to use MS Excel, MS word, CRM & other IT software to store/retrieve data and perform ad hoc reporting & documentation.
- Exceptional ability to prepare and deliver sales presentations to MNC clients

**Required Education, Experience & License**:

- Bachelor’s Degree or equivalent in business, logistics or a related field
- Minimum 3 to 5 years sales experience in international airfreight industry -- Freight Forwarding, Express-Courier, or both
- Must have a valid driving license and own vehicle
- Must have a valid Passport for International travel

**Salary**:

- Commensurate with knowledge & experience with a salary higher than the last drawn

**Job Locations** : Chennai, India

Ability to commute/relocate:

- Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 5 - 6 years (preferred)

Pay: ₹55,000.00 - ₹75,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- to

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