Store Sales Associate
3 months ago
**Job Summary**:
The Retail Store Sales Associate is responsible for providing excellent customer service, achieving sales goals, and maintaining the store's appearance. This role involves assisting customers in finding products, answering questions, and ensuring a positive shopping experience. The Sales Associate plays a key role in driving sales and enhancing customer satisfaction.
**Key Responsibilities**:
- **Customer Service**:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations based on customer needs.
- Address customer inquiries, complaints, and returns promptly and courteously.
- Build and maintain strong customer relationships.
- **Sales**:
- Achieve individual sales targets and contribute to store sales goals.
- Upsell and cross-sell products to maximize sales opportunities.
- Participate in promotional activities and product demonstrations.
- Handle transactions accurately and efficiently at the point of sale.
- **Merchandising**:
- Ensure merchandise is stocked, organized, and displayed according to store standards.
- Assist with receiving, unpacking, and pricing new merchandise.
- Maintain visual standards, including product displays, signage, and cleanliness.
- Monitor inventory levels and report stock needs to management.
- **Store Maintenance**:
- Assist with store opening and closing procedures.
- Adhere to store policies and procedures, including loss prevention and security measures.
- Assist in maintaining store equipment and fixtures.
- **Team Collaboration**:
- Work collaboratively with team members to achieve store goals.
- Participate in team meetings, training sessions, and performance evaluations.
- Support other team members in daily tasks and customer interactions.
**Qualifications**:
- **Education**: High school diploma or equivalent.
- **Experience**: Previous retail or customer service experience preferred.
**Experience**:
- Retail sales: 1 year (preferred)
Work Location: In person
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