Agm - Active Operations

6 months ago

Mumbai, India Vodafone Idea Full time

Job Req ID: 34642- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

Charging Operations - RECC

**Job Level/ Designation
M2 / AGM

**Function / Department**

Technology - Active Operations - Charging Operations

**Location**

Mumbai

**Job Purpose**

The purpose of the role is to support charging consolidation, operate & manage PAN India RECC platforms, Circle and MS Governance of RECC Platforms, services & end to end service availability of VIL RECC Nodes, Focus on Customer experience and reduction in revenue leakage

**Key Result Areas/Accountabilities**
- Responsible for end to end operations of Prepaid Charging Platform and Governance of circle operations.
- Extend expertise/support to circle operations teams in achieving operational excellence & improve performance.
- Responsible for flawless execution of new software release roll out across locations
- Responsible for RECC outage handling and co-ordination among multi
- geography in event of any major service disturbance PAN India
- Responsible for SLA tracking of OEM and ensuring critical/major tickets closed as per target

**Core Competencies, Knowledge, Experience**
- Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow.
- Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump.
- Should have prior experience of working in Operations domain and aware about operational processes.
- Should have strong experience in People management (MS partners OEM Partners, cross functional teams, Circle teams etc.)
- Understanding in Cloud technology is plus

**Must have technical / professional qualifications**
- Engineering Graduate with 07 to 12yrs of overall Telecom experience having knowledge of ITIL processes, basic understanding of platform architecture, Protocols and Linux/UNIX OS.
- Any Hardware, networking or Cloud certification is plus

**Years of Experience**

07-12Yrs

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • Agm-active Network

    1 week ago

    Mumbai, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 45780 - Location: Mumbai, IN - Function: Commercial/ Finance - About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Agm - Active Operations

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 40894- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Agm - Active Network

    6 days ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 40488- Location: Mumbai, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm-credit Operations

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 39743- Location: Mumbai, IN- Function: Other- About: **Role** AGM - Credit Operations **Function / Department** Customer Service **Location** Mumbai **Band** M2 **Job Purpose** Job Purpose The position is responsible for balancing between risk and revenue. The role involves monitoring performance of credit processes at circles and...

  • Agm - Infra Operations

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 35691- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: **Role** Data Center Infra Operations **Job Level/ Designation M2/AGM **Function / Department** Corporate Technology Group (COG) **Location** Corporate **Job Purpose** - 100% Infra availability at Data Centre - Regular Maintenance and maintaining performance of Data...

  • Agm - Volte Operations

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 24362- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: **Role** CS & VOLTE Operations **Job Level/ Designation** M2 / AGM **Function / Department** Central Operations Group-Active Operations **Location** Mumbai - Corporate **Job Purpose** To efficiently manage and maintain operations for National VoLTE, VoWiFi & Fix line...

  • Agm - Active N W Commercials

    6 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 42428- Location: Mumbai, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm - Active Network Paco, Cloud

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 42497- Location: Mumbai, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...

  • Agm Accounts

    1 week ago

    Mumbai, India Busisol Sourcing Full time

    **Job Code** - : JN/53798/2013 **Contact Person** - : Mr.Appan **Industry type** - : Manufacturing **Position** - : AGM Accounts & Finance - Mumbai **Work Experience** - : 12 to 18 **Status** - : active **Hiring Role** - : AGM Accounts & Finance - Mumbai **Response Ph/Mob** -: - +91-XXXXXXXXXX **Date** - : 07-May-2021 **End Date** - :...

  • Agm-tl - Active Rollout

    6 months ago

    Mumbai, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 44242- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Agm - Active N/w Commercials

    7 months ago

    Mumbai, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 43113- Location: Mumbai, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...

  • Agm-process Audit

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 16426- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: **Role** AGM, Process Audit and Governance **Job Level/ Designation M2/AGM **Function / Department** Quality & User Experience/Technology **Location** Mumbai **Job Purpose** Creation and standardization of the various process flows for operational efficiency. Ensure...

  • Agm - Tl -in & Vas

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 16861- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: **Role** Team Lead - IN/VAS, Mumbai Circle **Job Level/ Designation M2 / AGM **Function / Department** Central Operations Group / Active Operations / Charging Operations - IN & VAS **Location** Mumbai, Maharashtra **Job Purpose** Lead and support circle level activities...

  • Agm Mall Operations

    7 months ago

    Kandivali, Mumbai, Maharashtra, India Visheshwar HR Pvt Ltd Full time

    **Role**:AGM - Mall Operations **Responsibility**: - Lead the operations of the mall to ensure customer delight & a secure environment to the retailers; Build & maintain retailer relationships - Achieve profitability & revenue maximization by providing quality services to customers, superior facilities & support to retailers - Develop the financial...

  • Agm - Mall Operations - Mumbai

    2 days ago

    Mumbai, India OASIS Full time

    From 10 to 13 year(s) of experience - ₹ 18,00,000 - 20,00,000 P.A. - Mumbai (All Areas)Supervise and manage Mall operations including property management, tenant management, customer service, contract services such as facility management, cleaning, security, maintenance etc. Ensure smooth day to day functioning of the Mall, facilitating good environment...

  • Agm - PMO

    2 months ago

    Mumbai, Maharashtra, India Mahindra Lifespace Developers Ltd. Full time

    AGM - PMO **Date**:15 Nov 2024 **Location**:Mumbai - Sites, Mumbai - Sites, IN **Company**:Mahindra Lifespace Developers Ltd. Job Purpose - To be responsible for strategic planning and project controls to ensure delivery of the project as per business goals. - Principal Accountabilities Responsible for evaluating land parcels and provide construction...

  • Agm-tes

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 39873- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Agm - Design (Mechanical)

    6 months ago

    Mumbai, Maharashtra, India growel softech Full time

    **Position : AGM - Design (Mechanical)** **Job location **:Mumbai **Salary **:up to 17 LPA **Responsibilities and Duties: - Coordinate, direct, and approve all design and execution plans for projects, prepare detailed plans to accomplish goals and direct the integration of technical activities. - Participate in pre-execution review meetings with lead...

  • Agm / Dgm - Sra Project

    7 months ago

    Mumbai, India Job search recruitment services Full time

    **Job Description - AGM/DGM Projects (SRA)** **Job Title** AGM/DGM - SRA Projects **Department** SBU **Location** Mumbai **Job Specifications** - The incumbent must have all round SRA project experience. - Age group between 40-45 years, from central Suburb only. - The incumbent must be well versed with SRA rules &...

  • Agm - Tl-ip Operations

    7 months ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 20345- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: **Role** TL- IP Operations **Job Level/ Designation AGM / M2 **Function / Department** Txn Operations / Technology **Location** Mumbai **Job Purpose** The role will be owning the responsibility of large circle IP network service up time, maintain SLA and execute Service...