Front Office Coordinator
3 weeks ago
We are interested in hiring a dedicated and hardworking individual as an e-Pharma coordinator to join our Sales Department.
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers and maintaining all customer databases in excel. As an e-Pharma coordinator, you are responsible for handling sales over the phone entirely. In addition to this, you should collect desired information from the customers and maintain healthy relations with them. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
**Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
**Requirements**:
- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Hard-working individual.
- Good time management abilities.
- Ability to tolerate stress and pressure.
**Job Types**: Full-time, Fresher, Walk-In
**Salary**: ₹12,000.00 - ₹24,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- English, Hindi, Telugu (preferred)
Application Deadline: 14/06/2023
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