Customer Support
3 weeks ago
Resolve issues using troubleshooting techniques and providing clear information.
- Review user account information and provide clear responses to clarifications about account details.
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Experience resolving customer issues, billing, and/or handling product Q&A.
- Experience promoting and/or selling products and services.
- Demonstrated communication skills.
- Ability to handle tough situations with customers.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Ensure Timely & Professional Responses to all Queries.
**Salary**: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Commuter assistance
- Work from home
Schedule:
- Rotational shift
Ability to commute/relocate:
- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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