Customer Support Staff

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Responsibilities in this role include but are not limited to**: - Providing face to face and telephone advice to existing international students and staff on course requirements/ progress - Providing exceptional customer service to students and staff, ensuring queries are dealt with promptly and efficiently - Conduct regular systematic and timely review...

Customer Support Executive Role for Tech Mahindra Different Role. Fresher and 2 years Experience Persons requirement. For Noida location Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7041482688

**Job Description: Customer Care Executive in Financial Services** We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional customer service, support, and retention to our existing clients. Your expertise...

**Staff Augmentation Sales & HR Recruiter** The primary function of this role is to accelerate the growth of sales in the Staff augmentation Model. - We need HR who can run an employee augmentation business - Screening and Shortlisting profiles from Job portals, - Scan job sites for requirements and contact our clients for the same - Hire on basis of client...

Job Summary: **Responsibilities**: Process orders in real-time and ensure timely delivery of products Address customer complaints and resolve issues effectively Assist customers with product information, pricing, and availability Collaborate with other departments to ensure customer satisfaction Maintain accurate records of customer interactions and...

**Responsibility** - Outbound Calling (IVR) - Outbound Calling (Pending Payment on Website) - Outbound Calling to those customers who sent offline messages. - Calling and convincing to those customers who request for cancellation of their order - Taking Follow-up with the customers as well as the relevant department. - Generate Sales out of Provided calling...

We are hiring for **Customer support Executive** Experience: - 1-3 Years Location: - Noida, Sector-62 Working timings: - 10:00-7:00 pm Working Days: - 6 Days including Sunday - Good communication skills **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift Supplemental pay types: - Yearly...

This is a relationship management role where the staff is provided with a portfolio of Prime segment customers. These customers need to be engaged with through telecalling service, and multiple products of the Bank needs to be cross sold. These products may include Credit cards/Personal Loan/Home Loans/Auto Loans/General Insurance/Life Insurance. DRMs needs...

Assist in the planning and installation of desktop computer hardware, software, and cabling for local area networks, and remote sites Mobile devices, remote support (re moting in ) First contact resolution of desktop issues or follow proper escalation procedures Usage of collaboration tools Use collaboration tools Follow best practice ticket management...

**Responsibilities**: Maintain accurate records of customer interactions and transactions. Collaborate with other team members to resolve customer issues. Stay up-to-date with NEET policies and procedures. **Requirements**: Excellent communication skills, both verbal and written. Strong problem-solving skills and ability to think creatively. Ability to...

**Customer Support associate / Banking Process associate** (Dubai, Onsite Opportunity) Job Description: As a Banking Process Associate, you will play a crucial role in ensuring compliance with regulatory requirements and mitigating risks associated with customer onboarding processes within the banking sector. To enhance KYC procedures and maintain high...

Job Role: Customer Success Associate Experience Required: 0-2 years Location: Noida (WFO) **Responsibilities**: - Bridge the gap between sales and customer support - Ensure customers get fast time-to-value - Keep clients engaged and regularly using products - Build customer loyalty and reduce churn - Keep a “high-level view” of the entire support...

**Description**: - Any Graduate (including B.tech.) / 3 year Diploma holders can also apply - No backlogs will be considered / No Undergrads - Good Communication - Freshers to 20 months experience will be considered - Any experience is ok but should have good English Comm. - 6 day working with any one day off - Rotational Shifts for Males - For females,...

**Key Responsibilities**: - Issue Resolution: Troubleshoot customer problems, provide accurate information, and offer appropriate solutions to ensure customer satisfaction. - Product Knowledge: Develop a comprehensive understanding of the company's products, services, and policies to effectively address customer inquiries and concerns. - Communication:...

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. - Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. - Collaborating with other...

**Responsibilities in this role include but are not limited to**: - Providing face to face and telephone advice to existing international students and staff on course requirements/ progress - Providing exceptional customer service to students and staff, ensuring queries are dealt with promptly and efficiently - Conduct regular systematic and timely review...

Proficient written communication skills to support customers with ease. - Efficiency to offer relevant and satisfactory solutions to the customers. - Efficiently taking note of queries and requests. - Maintenance of log for customer interactions, transactions, and comments. - Suggest effective and prompt solutions. - Protecting brand image and reputation in...

**Resolve customer inquiries via call** **Keeping records of customer interactions, transactions & complaint** **Communicating & coordinating with internal team** **Maintaining a positive, empathetic & professional attitude toward customer** **Excellent communication & interpersonal skills** **Experience in BPO preferred** **Flexible in Rotational...

Hi everyone, We are hiring for NOIDA location (work from office) Profile - Customer support associate International voice process Salary - 3.90- 4.45 LPA Eligibility - Excellent English communication is required Both ways Cab facility is available 5 days shift rotational off Monthly performance based bonus **Loyalty Bonus**: **Associate is eligible...