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Sl Initiative-flcc Officer

7 months ago

Kochi, India HDFC Bank Full time

**Group Company**: HDFC Bank Limited

**Designation**: Govt.& Institutional Business-Sales Officer

**Position description**:
Sourcing new Government Institutional Accounts and ensuring the list of all the GIB segments in the specified territory is available with him for generating and converting leads

**Primary Responsibilities**:

- Sourcing of GIB Business-Scoping open market for sourcing new Government, Institutional Accounts and TD accounts, key decision makers Individual accounts, Vendors accounts, beneficiary accounts.
- Awareness about various opportunities like Education, Govt deptts, Healthcare, Religious, NGO's etc across GIB segments in the specified territory for generating and converting leads.
- Make cold calls and appointment-based calls to every potential department / institution;
- analyze the requirements, understand their business needs and provide customized solutions to fulfill all their immediate and long-term requirements.
- Follow up regularly with the potential customers for conversion of business and also take seniors on calls whenever required.
- Product and Process Knowledge
- Be updated with the entire KYC documentation required for acquiring Government, Institutional and FCRA accounts.
- Undertake adequate field training with the Area Heads; be updated on the KYC documentation and products offered to GIB customers
- Account activation and Balance built up
- Connect with customers to ensure all accounts opened in previous month are activate by Customer induced transactions.
- Regularly track the inactive accounts and follow up with the respective actionable customers for funding and activate those accounts
- Monitor Balance build ups in the accounts sourced in previous months.
- Cross Sell Products and Solutions. Cross Sell Products and Solutions.
- Ensure that accounts build balances by crossselling other product offerings like Salary Accounts,myApps,CMS,PaymentGateway,ENet,Kiosks etc. with the help of the Area Heads & respective product teams
- Cross sell Credit cards, Retails Assets and other products of the Banks.
- Productivity
- Adhere to and meet the productivity norms as defined by the management w.r.t. acquisition and value build up.

**Additional Responsibilities**:

- Understand the catchments details of the various branches in the specified region, Assist branches to convert leads generated by them, Make joint calls with the RMs / PBs / BMs from branches

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree
- **Academic score**: 50% +

**Required work experience**
- **Industry**: BFSI
- **Role**: Government, Institutional (TASC) or Liabilities acquisition.
- **Years of experience**: 1 to 3

**Required Skills**:

- Honesty & integrity
- Go getter attitude
- Hard & smart working
- Ability to convince & influence
- Good communication skill

**Other**:

- Reporting Designation: Area Head (GIB)
- Reporting Department-Sub BU: GIB

**Specific requirements**
- **Travel**: Customer Visits

**Other details**
- **Contract Types**: PERMANENT