Customer Service
6 months ago
Location
Noida
work from office only.
Education
Any Graduate / UG Dropout - no exam in next 3 months.
Experience
Any (BPO exp 100% weightage / Non BPO 50% weightage).
Nature of Process
Customer Service - Non-Tech
Competency
Voice Process (English + Hindi)
Working Days
6
Shift
24*7 / Rotational Shifts
VnA Threshold
There is no assessment, but quality is at par with VETI 5
Interview Process
1. RMG Round
2. Typing - 25 WPM / 85% Accuracy
3. OPS Round (F2F/Tcon/VC)
4. Client Round (VC).
Job Type
Full Time - Permanent.
NATs and NAPs
Transport
1 side pick up or Drop in odd hours (9 PM - 7 AM) gets the cab facility.
**Job Types**: Full-time, Fresher
**Salary**: ₹13,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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