Customer Service

6 months ago


Noida, India Tech Mahindra Full time

Location

Noida

work from office only.

Education

Any Graduate / UG Dropout - no exam in next 3 months.

Experience

Any (BPO exp 100% weightage / Non BPO 50% weightage).

Nature of Process

Customer Service - Non-Tech

Competency

Voice Process (English + Hindi)

Working Days

6

Shift

24*7 / Rotational Shifts

VnA Threshold

There is no assessment, but quality is at par with VETI 5

Interview Process

1. RMG Round
2. Typing - 25 WPM / 85% Accuracy
3. OPS Round (F2F/Tcon/VC)
4. Client Round (VC).

Job Type

Full Time - Permanent.

NATs and NAPs

Transport

1 side pick up or Drop in odd hours (9 PM - 7 AM) gets the cab facility.

**Job Types**: Full-time, Fresher

**Salary**: ₹13,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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