Quality Executive

1 month ago


Mumbai, India Coppergate Consultants Pvt. Ltd. Full time

Job Code JC/2890

**Title Quality Executive**

**Process Insurance**

No. of Requirements 2

**Location Powai, Mumbai**

**Salary range 3 LPA to 4 LPA**

**Weekly off1st Saturday and All Sundays**

Education Graduate / Post Graduate

Shift Timings Day Shift 9:30 AM -6:30 PM

GenderMale/female

About Process

l Monitoring and evaluating call quality standards by studying inbound and outbound calls (recorded or side-by-side or barged), and conducting test calls to agents/service representatives on new products
l Assessing agent performance by measuring skills in use of scripts, product knowledge, sales and service abilitygreeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call
l Providing timely and accurate feedback to agents and conducting monthly help sessions, as required
l Evaluating existing customer interaction/ campaign approaches by rating effectiveness of agents/ service representatives, providing quality ratings, identifying training needs, and helping the Training Manager in developing training programs
l Evaluating overall process performance and identifying gaps by conducting root-cause analysis
l Conducting quality audits
l Maintaining and updating quality assurance policies and procedures
l Identifying and implementing improvement initiatives
l Strong communication & Presentation skills
l Well versed with Excel

**Requirement1 year Experience as a Quality Aanlyst into Health / Life InsuaranceRevlant Experience as mentioned above in process**

Transport Boundaries Central Line + Harbour Line only till KoparKhairane + Western Line Only Andheri & Goregaon.

Transport FacilityN/A

**AgeUpto 30 years**

USPGrowth, Good Salary, Day shiftRounds of interviewApptitude Test + HR round + Operations Round. (Face to Face)DocumentsEducational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving letters

**Salary**: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

Work Location: One location



  • Navi Mumbai, India Quality Hiring Staffing Full time

    Job Requirements Job Title: Customer Care ExecutiveCompany Name: Quality Hiring StaffingLocation: Thane, MaharashtraSalary: ₹10,000 - ₹15,000 per monthEmployment Type: Full TimeJob Description:Quality Hiring Staffing is seeking dedicated and enthusiastic individuals to join our team as Customer Care Executives. As a Customer Care Executive, you...

  • Executive Quality

    1 month ago


    Navi Mumbai, India Concepts Global Full time

    **Position 1 : Quality Control Executive** **Position 2 : Quality Assurance Executive** **Job location: Taloja, Navi Mumbai** **Experience required: 5-12 years** **Educational Qualification**:BSC/MSC/BE/BTECH- Chemical/Chemistry **Job type: Permanent** **Working days**:Mon-Sat **Work timing**:9AM-6PM **Role for Quality Control Executive** - Sampling...

  • Sales Executive

    4 weeks ago


    Mumbai, India Talentbes Executive Search Full time

    Sales Executive - Real Estate Mumbai Location: Mumbai 2+ experience in real estate Excellent communication skills Perks and Benefits: Salary: ₹180,000.00 - ₹300,000.00 per year+ incentives.(Negotiable) Schedule: Day shift Education: Bachelor's (preferred) Roles and Responsibilities Convincing prospective clients that your organization is the...

  • Executive Assistant

    1 month ago


    Navi Mumbai, Maharashtra, India Quality HR Services Full time

    Opening: 1 Nos.- Job ID: 80158- Employment Type: Full Time- Reference: - Work Experience: 10.0 Year(s) To 15.0 Year(s)- CTC Salary: 10.00 LPA TO 13.00 LPA- Function: Production / Quality / Maintenance- Industry: Water Treatment/Waste Management- Qualification: Any - Any Graduation- Location: - Navi-mumbai Posted On: 30th Mar, 2024 **Position: Executive...

  • Executive - Sales

    1 month ago


    Mumbai, Maharashtra, India Quality HR Services Full time

    Opening: 1 Nos.- Job ID: 76179- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 4.0 Year(s)- CTC Salary: 5.00 LPA TO 6.00 LPA- Function: Sales / BD- Industry: Pharma/Biotech/Clinical Research- Qualification: B.Tech/B.E. - Electrical; B.Tech/B.E. - Mechanical; Diploma - Electrical; Diploma - Mechanical- Location: - Mumbai Posted On:...


  • Mumbai, India VRHR Associates Full time

    Position : QA QC Executive Location : Nallasopara Phata Qualification: BE Mechanical Experience: 1-2 Yrs into metal industry **Salary**: 15,000 - 25,000 P.M. Job Profile: Devise procedures to inspect and report quality issues Monitor all operations that affect quality Supervise and guide inspectors, technicians and other staff Assure the reliability...


  • Mumbai, India Dygnova Healthcare Pvt Ltd Full time

    **Ideal Profile** We are seeking a dedicated and experienced Quality Control Executive to join our healthcare firm. The Quality Control Executive will be responsible for ensuring that our organization maintains the highest quality standards in delivering healthcare services. This role will involve documentation management (MDR2017), conducting quality...

  • Quality Executive

    1 month ago


    Andheri East, Mumbai, Maharashtra, India Western Rubbers India Pvt Ltd Full time

    Quality Control Executive/ Engineer Manage quality control and assurance processes. Quality check incoming materials and finished products. Identify and address rejections and implement corrective actions. Maintain accurate documentation of quality-related processes. Create quality reports like 8D, CAPA, etc. Train and educate team members on quality...

  • Sales Executive

    1 month ago


    Mumbai, India Quality HR Services Full time

    Opening: 1 Nos.- Job ID: 64391- Employment Type: Full Time- Reference: - Work Experience: 5.0 Year(s) To 10.0 Year(s)- CTC Salary: 5.00 LPA TO 10.00 LPA- Function: Sales / BD- Industry: Chemicals/PetroChemical- Qualification: B.Tech/B.E. - Chemical- Location: - Mumbai Posted On: 18th Jul, 2023 **Description: **Position**: Sales Executive **Location**: Low...


  • Mumbai, India Healing Pharma India Pvt.ltd. Full time

    **About the Position**: A quality assurance specialist ensures that the final product observes the company's quality standards. responsible for the development and implementation of inspection activities, the detection and resolution of problems. Track and develop, quality performance and initiate quality improvement plans. Define and develop quality...


  • mumbai, India Rebel Foods Full time

    Position :: Executive Quality AssuranceReports to :: Manager/Assitant Manager.Educational Qualification , Work experience & Key CompetenciesQualification B.Sc Microbiology/M.S.C Microbiology/B Tech./MTech. Food Technology or equivalentWork Experience -Min 1 year in food industry (FMCG/QSR) key Competencies● Good communication skills● Good understanding...


  • Navi Mumbai, India Peoplefy Full time

    Hi all,A well-known Freight forwarding company based in Navi Mumbai is looking for aSenior Executive - Quality with core experience in Data Quality, In Quality Management system (QMS) & ISO Guidelines.The Candidate should have experience in pulling raw data and should be able to identify the challenges and work on it, must have experience in...


  • Navi Mumbai, India QUALITY SPECIALITY CHEMICALS Full time

    Looking for a Import Export Executive with interest to learn and manage documentation, coordination and operations for the export division. **Job Types**: Full-time, Regular / Permanent Pay: ₹10,000.00 - ₹45,000.00 per month **Benefits**: - Cell phone reimbursement - Paid sick time - Provident Fund Schedule: - Day shift Supplemental pay types: -...


  • Mumbai, India BDS STZ Full time

    **Details** Position: Quality Control Executive Location: Mumbai Company name: BDS Services Pvt Ltd. 1. Data Collection and Analysis: Efficiently collecting, organizing, and analysing research data using Excel functions and tools such as data sorting, filtering, and pivot tables. 2. Database Management: Maintaining and managing QC databases, ensuring...


  • Navi Mumbai, India Peoplefy Full time

    Hi all,A well-known Freight forwarding company based in Navi Mumbai is looking for a Senior Executive - Quality with core experience in Data Quality, In Quality Management system (QMS) & ISO Guidelines.The Candidate should have experience in pulling raw data and should be able to identify the challenges and work on it, must have experience in...


  • Navi Mumbai, India Peoplefy Full time

    Hi all,A well-known Freight forwarding company based in Navi Mumbai is looking for a Senior Executive - Quality with core experience in Data Quality, In Quality Management system (QMS) & ISO Guidelines.The Candidate should have experience in pulling raw data and should be able to identify the challenges and work on it, must have experience in...


  • navi mumbai, India Peoplefy Full time

    Hi all, A well-known Freight forwarding company based in Navi Mumbai is looking for a Senior Executive - Quality with core experience in Data Quality, In Quality Management system (QMS) & ISO Guidelines. The Candidate should have experience in pulling raw data and should be able to identify the challenges and work on it, must have experience in...


  • mumbai, India IIDE Full time

    Weare looking for a Quality Analyst Executive to ensure quality& consistency across all verticals in the Sales Team.Candidates should have excellent communication as well asinterpersonal skills in order to improve the quality of allOutreach efforts in Sales.Responsibilitiesand Duties: Auditcalls chats virtual video sessions & Sales processes as perthe...


  • Mumbai, India IIDE Full time

    Weare looking for a Quality Analyst Executive to ensure quality& consistency across all verticals in the Sales Team.Candidates should have excellent communication as well asinterpersonal skills in order to improve the quality of allOutreach efforts in Sales.Responsibilitiesand Duties: Auditcalls chats virtual video sessions & Sales processes as perthe...


  • Mumbai, India GNH India Full time

    **Qualifications**:Any Graduate/Preferably from pharmacy or science background **Years of Experience**: 0-1 **Qualification / Skill-sets**: - A bachelor’s degree - Experience in Content / Data Processing / Data Quality preferably from pharma background - Excellent written and verbal skills - Have a keen eye for detail - Eagerness to learn about the...