Customer Care Executive
Found in: beBee S IN - 3 weeks ago
Job Title: Customer Care Executive
Company Name: Quality Hiring Staffing
Location: Thane, Maharashtra
Salary: â¹10,000 - â¹15,000 per month
Employment Type: Full Time
Job Description:
Quality Hiring Staffing is seeking dedicated and enthusiastic individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients and ensuring customer satisfaction. You will handle customer inquiries, resolve issues, and maintain positive customer relationships.
Roles and Responsibilities:
- Interact with customers via phone calls or emails to provide information and address their queries.
- Handle customer complaints and concerns in a professional and courteous manner.
- Escalate complex issues to the appropriate department for resolution.
- Ensure timely and accurate resolution of customer issues.
- Maintain records of customer interactions and transactions in the database.
- Follow communication scripts and guidelines to ensure consistency and quality.
Requirements:
- Education: Candidates should have completed 12th Standard / PUC.
- Experience: Freshers are welcome to apply.
Salary & Benefits:
- The selected candidates will receive a competitive salary ranging from â¹10,000 to â¹15,000 per month.
- Additional incentives will be provided.
FAQs:
Q: What is the job role?
A: The job role is for the position of Customer Care Executive in the BPO/Customer Care department.
Q: What is the education requirement for this position?
A: Candidates should have completed 12th Standard / PUC.
Q: Is there any prior experience required for this role?
A: No, freshers are welcome to apply.
Q: Is this position open to both male and female candidates?
A: Yes, this position is open to both male and female candidates.
Q: What are the working days for this role?
A: The working days for this role are 5 days per week, with a day shift schedule.
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