Customer Service Representative

2 weeks ago

Gurugram Haryana, India Bellator Media Private Limited Full time

**Job Title**:Client Services Representative**

**Location**: FitClub, Sushant Lok Phase 1, Gurgaon

**Job Type**: Full-time

**About FitClub**:
FitClub is a premier fitness center in Gurgaon, committed to delivering exceptional fitness services and creating a welcoming environment for members and guests.

**Role Overview**:
We are seeking a **Client Services Representative** to serve as the first point of contact for our members and visitors. The role requires excellent customer service skills, attention to detail, and the ability to manage daily front desk operations efficiently.

**Key Responsibilities**:

- Welcome members and visitors with professionalism and a positive attitude.
- Provide detailed information about membership options, services, and promotions.
- Address member concerns or feedback and escalate as necessary.
- Maintain the front desk area to ensure it is clean, organized, and presentable.
- Handle member check-ins, appointment scheduling, and account updates.
- Support administrative tasks, including billing and payment processing.
- Collaborate with internal teams to enhance the overall member experience.

**Qualifications**:

- High school diploma or equivalent; a degree in hospitality or a related field is a plus.
- Previous experience in customer service, reception, or hospitality roles is preferred.
- Strong communication and interpersonal skills.
- Friendly and professional demeanor with a focus on delivering excellent service.
- Ability to multitask and remain composed under pressure.

**What We Offer**:

- Competitive salary with performance incentives.
- Complimentary gym membership.
- Opportunity to work in a dynamic and positive environment.
- Professional growth and learning opportunities.

How to Apply:
For more details, contact **7982926554/ 9871726475/ 8448023303**

Be the first impression of Bellator Group Join us and make a difference.

Hiring #Receptionist #FrontDesk #CareerOpportunity #JobOpening #BellatorGroup #JoinUs

Pay: ₹30,000.00 - ₹35,159.71 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Location**:

- Gurugram, Haryana (preferred)

Work Location: In person

**Speak with the employer**
+91 7982926554

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