International Telesales

6 months ago

Indiranagar Bengaluru Karnataka, India Humaniquee Full time

**Bangalore International telesales**

Newzealand shift - 3 am to 12 pm salary - 30k to 42k CTC Plus Unlimited Incentives

Australian shift - 5 am to 2.30 pm salary - 25k to 36k CTC Plus Unlimited Incentives

F2F interview only
- **Job description**_

**POSITION**:Tele Sale Specialist **REPORTING TO**: Regional/ Program Manager **LOCATION**:Bangalore

JOB PURPOSE

To make both new sales & Renewal Sales to Australian customers within the set calling area provided with professionalism using up to date information and selling techniques provided.

KEY INTERACTIONS

**Internal**

**External**
- Interaction with Program Leaders & fellow team members.
- Interaction with T&C for T&C related queries & grievances.
- Interaction with customers for sales, renewal and courtesy calling.

KEY RESPONSIBILITIES

**Lead Generation**
- Acquire Leads through referral generation from existing members
- Perform referral generation calls daily

**Selling**
- Use various leads sources provided to generate phone sales
- Follow Sales script for each call
- AIDA methodology
- Obtain referrals as part of each sales call
- Actively celebrate daily renewal sales within team

**Renewal (If applicable)**
- Follow renewal script for renewal calls
- Obtain referrals as part of renewal call
- Updating renewal member information on renewal sales form
- Maintain renewal statistics for every renewal call
- Contact renewals as per Renewal policy

**Administration**
- Document sales at the end of the call
- Place all sales documents in the allocated area for Administration officer

**5th Other Functions**
- Participate in team projects.
- Adhere to all Accor Plus T&C and sales policies as outlined in your People Plus, Training Manual and

Renewal Manual.

**Main Complexity/Critical Issues in the Job**
- 5 new sales per week
- 10 referrals / 4hrs (minimum)
- Converting 55% of 1st year renewals, 65% of 2nd years, 70% 3rd 0r above.

PROFILE

**Knowledge and Experience**
- Minimum 1 years of experience in outbound sales preferably from hotel industry/ International call centre
- Computer literacy
- Strong verbal and written communications skills
- Fluent English.
- Networking and relationship Building

**Competencies**
- Good interpersonal skills with ability to communicate with all types of customers
- Serviced oriented with an eye for details
- Good team working skills and able to work effectively and contribute in a team
- Good written and verbal communication skills
- Lateral thinking, Persistent and Persuasive/Influencing
- Innovative and Consultative skills
- Positive, flexible and Enthusiastic
- Ability to work to deadlines

EMPLOYEE ACKNOWLEDGEMENT

By signing this document, the employee confirms his or her knowledge of the content.

This job description is not exhaustive and will evolve as Accor Plus organizational needs change.

Work from office

Open position - 3

1 way cab would be provided

Pay: ₹18,752.44 - ₹27,767.05 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Indiranagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9630328706

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