Client Relationship Executive- Presales

2 months ago

Bengaluru, India Flipped.ai Full time

**WIFI/PHONE/LAPTOP Is A Must.**

Position: Client Relationship Executive
- Presales

Company: My Indian Things

ONSITE Position
- Responsibilities:_
- _Identify and qualify leads in designated markets through B2B and B2C sales calls. Leverage on a strong network._
- _Client Relationship Building_
- _Actively follow through on potential customers based on their specific requirements._
- _Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects._
- _client relationship with an aim to convert from proposal to definite status._
- _Play a key role during various stages of customer engagement till delivery and provide support for query resolution._
- _Network effectively with peer teams and industry contacts to stay updated on key trends, developments._
- _Understanding the various projects to be able to provide clear explanations to the clients and team members._
- _Cross-using leads for various projects._
- _Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations._
- _Offering the best possible customer delight at all times by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and customer centricity._
- _Carrying ownership for every customer query._
- _Resolving Queries of Customer through E-Mail, Phone._
- _Explaining about the new deals and offers._
- _Attending Inbound and Outbound Calls on Daily Basis._
- _Setting sales goals and developing sales strategies._
- _Researching prospects and generating leads._
- _Handling customer questions, inquiries, and complaints._
- _Preparing and sending quotes and proposals._
- _Managing the sales process through specific software programs._
- _Building and maintaining a CRM database._
- _Meeting daily, weekly, and monthly sales targets._
- _Participating in sales team meetings._
- Requirements:_
- _1-4 years of sales experience._
- _Excellent customer service and sales skills._
- _Strong verbal and written communicator._
- _Excellent phone and presentation skills._
- _Proficiency in Microsoft Office, CRM, and sales software programs._
- _Good negotiation and problem-solving skills._

**Salary**: 15,000.00 - 35,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales Executive: 2 years (preferred)

**Language**:
Kannada (required)

English

Hindi

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Bonus pay

Travel requirement:

- Travel

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

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