Customer Service Officer

4 months ago


Mumbai, India Jobegy Full time

Job Location Thane Mumbai

On banking payroll

Customer Service Voice Process + Upselling
- Hiring for Assistant Manager [Deputy Manager]
- Need minimum 6 months to 2 years of BPO customer service experience.
- Key requirement

1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the

queries & requests to customer's satisfaction.

2) To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Shift Timings : Rotational Males - 24*7, Females - 7 am to 8 pm (Any 9 hours)
- 6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO
- Age - Up to 29 years
- No transportation facility.
- Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur), Airoli to Seawoods.

No western line
- Rounds of Interview : HR, TL, Team Manager round.

Walking interview between 10am to 3pm.

**Salary**: ₹25,000.00 - ₹34,536.49 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7678004205



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