Customer Service Officer

2 weeks ago


Mumbai, India Concepts Global Full time

**Role: Customer Support officer**

**Language required **( Any one of these language speaking is mandatory - **Malayalam, Tamil, Telugu, Kannada, Gujarati, Bengali, Odia**)

**Job location**: Wadala, Mumbai

**Job type**: permanent

**Working days**: Mon-Sat ( All Sunday and 2nd & 4th Saturday off)

**Work timing**:9:30AM-6:30PM

**Educational Qualification**: Graduate/Post graduate
**Experience**:0-2years / Freshers can also apply

**Role**:

- Call Logging
- Service Booking
- Customer support
- Resolving queries
- Forwarding the queries to the concerned department for solutions.
- Coordination
- Grievance management

**Job Types**: Permanent, Full-time

**Salary**: ₹18,000.00 - ₹300,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)


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