Customer Service Officer

4 months ago


Mumbai Maharashtra, India Vibrantzz Management Services Full time

Job Title: Senior Customer Service Officer

Location: Mumbai and Thane

Experience: 6 months to 36 months

**Salary**: Up to 44,000 INR per month

**Job Description**:
As a Senior Customer Service Representative, you will play a key role in ensuring the satisfaction and loyalty of our customers. You will be responsible for managinng escalated customer inquiries and providing support to our customer service team. This role requires strong leadership skills, a passion for customer service, and the ability to handle complex situations with professionalism and empathy.

**Responsibilities**:

- Handle Escalated Inquiries
- Provide Leadership
- Customer Support
- Problem Solving
- Quality Assurance
- Training and Development
- Process Improvement
- Cross-Functional Collaboration

**Requirements**:

- Bachelor's degree or Higher Secondary
- Relevant experience or any voice experience
- Excellent communication skills, both written and verbal
- Attention to detail and strong organizational skills
- Flexibility to work evenings, weekends, and holidays as needed

**Benefits**:

- Competitive salary
- Health, dental, and vision insurance
- Retirement saving plan
- Paid time off and holidays
- Opportunities for advancement and professional development

How to Apply:
You can call us or WhatsApp us on the given contact info.

Contact Person: Aaron Mendes
Contact No.
9967788943

Join our team and be part of a company that is committed to excellence in customer service. We look forward to welcoming you aboard

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹25,000.00 - ₹38,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

**Speak with the employer**
+91
9967788943



  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    Job Title: Senior Customer Service Officer Location: Mumbai and Thane Experience: 6 months to 36 months **Salary**: Up to 44,000 INR per month **Job Description**: As a Senior Customer Service Representative, you will play a key role in ensuring the satisfaction and loyalty of our customers. You will be responsible for managinng escalated customer...


  • Mumbai, Maharashtra, India Upgrade Consulting Full time

    Hello! Greetings of the day!!!! We are hiring for **Customer Service Associates** for **Navi Mumbai location - Day Shifts**. **Salary - 2800000 Per year** **Profile: - Customer Service Assistant** **Job Description**: Manage phone calls and ensure their queries are resolved or information is shared with them. Identify and assess customers’ needs to...


  • Navi Mumbai, Maharashtra, India ASL Full time

    **Job title: Customer service officer** **International Process** **Salary - Up to 30k +Unlimited Incentives** **5 days working** **2 Rotational Week Off** **Work Hours - 8 (Rotational)** **HSC/Graduate** **Excellent Communication Skills** Roles: Handling customer queries on call International process Retention/customer service Voice process Inbound...


  • Navi Mumbai, Maharashtra, India ASL Full time

    **Job title: Customer service officer** **International Process** **Salary - Up to 30k +Unlimited Incentives** **5 days working** **2 Rotational Week Off** **Work Hours - 8 (Rotational)** **HSC/Graduate** **Excellent Communication Skills** Roles: Handling customer queries on call International process Retention/customer service Voice process Inbound...


  • Pune, Maharashtra, India UNICORN Technologies Ltd Full time

    "A Customer Service Officer represents their business as a client support person. Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services. Customer Service Officers resolve complaints, maintain high customer satisfaction, and report to the Customer...


  • Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    Customer Care Officer Position Available Urgently! Job Locations: Malad, Andheri, and Thane. Process Region: US and Australia. Education Requirements: Anyone with voice experience is encouraged to apply. Applicants should be flexible with rotational shifts. **Salary**: Up to 34,000 INR (depending on the last drawn salary). Contact No:...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...


  • Navi Mumbai, Maharashtra, India AI.HYR Full time

    We are hiring Customer Service Officers for our client, FiveS Digital **Role & responsibilities** Ready to work between 8am - 10pm window, good analyzing and quick learning is required. Empathy. Empathy is the ability to understand another person's emotions and perspective Problem solving. Being able to solve problems is key to customer...


  • Mumbai, Maharashtra, India LRQA group Full time

    Job ID:40156 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

  • Customer Assistant

    1 month ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Vashi, Navi Mumbai, Maharashtra, India Hotfut Full time

    **Job Title**: Customer Service Officer (CSO) **Location**: Raheja District Arena, Vashi, Navi Mumbai **Employment Type**: Full-Time **About Us**: Raheja District Arena is a state-of-the-art 65,000 sq. ft. indoor fitness arena that offers premium sports and fitness facilities. Our club includes a 7-a-side turf, badminton courts, tennis courts, a basketball...


  • Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Job Title: Customer Service Officer** **We are seeking a dedicated and customer-focused Customer Service Officer to join our team. The Customer Service Officer plays a key role in ensuring our customers receive excellent service and assistance. This position involves interacting with customers through various channels to address inquiries, resolve issues,...


  • Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    **Job Title**:Customer Service Officer **Location**:Mumbai, Maharashtra. - Malad - Andheri - Powai - Thane - Airoli **Salary**: Up to 40,000 INR per month (Based on experience) **Job Type**: Full-time Are you passionate about delivering top-notch customer service on global scale? We are currently hiring enthusiastic individuals with excellent...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice (English,Hindi & Odia/Kannada)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹12,000 - ₹16,000 gross per month Shift Duration: 8 hours Shift Window: 10am - 6pm Week Off Pattern: Rotational Week Off Count: One week off **Key...


  • Vikhroli, Mumbai, Maharashtra, India Jobegy Full time

    Job location Vikhroli Mumbai 1.chat hiring male & female only immediate joiners only **Salary**: up to 44k 5 days working, 2 rotational off Immediate joiners only 2. UK Voice (Level 12 ) Immediate joiner only Salary upto 44k Any 2 off rotational 5 days working Shift timing 1:00 pm to 2.30 am (Any 9 hrs shift) . US customer service voice...


  • Pune, Maharashtra, India WIDE SOFTECH LTD Full time

    The customer service officer must handle complaints, provide appropriate solutions for customers, follow up to resolve any issues their customers experience. **Job Types**: Part-time, Fresher **Salary**: ₹10,648.67 - ₹32,727.54 per month Expected hours: 14 per week **Benefits**: - Cell phone reimbursement - Health insurance - Paid sick time -...