Customer Support Representative

6 months ago


Mahalaxmi Nagar Indore Madhya Pradesh, India iconic hr solution Full time

Urgent Hiring in Tele caller (Female only)

Qualification: - Graduate

Experience:

- 2 years of experience

**Salary**: - 15000-20000PM

Location:

- Indore (Vijay Nagar)
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 9893469119



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