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Customer Support
2 weeks ago
**WE ARE HIRING FOR MALAYALAM / KANNADA VOICE PROCESS**
**Location**: Bendoor, Mangalore
**Languages**: Malayalam / Kannada & English
**SHIFT**:6 days working, Rotational shifts and 1 weekly off (rotational)
**Freshers are eligible**
**Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff
**Work from Office only**
**For more details contact - Tajunnisha HR (6380723976)**
**Job Type**: Fresher
**Salary**: ₹15,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Malayalam (preferred)
- English (preferred)
**Speak with the employer**
+91 6380723976
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