Customer Service Representative

7 months ago

Ghansoli Navi Mumbai Maharashtra, India Redeploy Private Limited Full time

Job Title**:Customer Support Executive ~ Voice Process**

Job Location**:Ghansoli Mahape ~ Navi Mumbai**

Salary Range**:10K to 14K**

Languages Required**:English & Hindi + Telugu / Malayam / Gujarathi / Bengali / Kannada**

Experience Level**:Freshers**/ **Min 6 Months of experience**

**Roles and Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Skills Required**:

- Should be good in communication both in Verbal Communication
- Self-motivated
- Sound Knowledge of English and Hindi, south regional skills added advantage.
- Excel Knowledge will be an added advantage.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Gujarati (preferred)
- Kannada (preferred)
- Bengali (preferred)
- Malayalam (preferred)

**Speak with the employer**
+91 7416444570

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