Customer Service

4 months ago


Surat Gujarat, India Busisol Sourcing Full time

**we are hiring for customer service -Export in shipping Industry we have need experience in 1 to 2 years of experience in Customer Service-Export in shipping or freight forwarding Industry**
- Handling all daily ocean export shipments from booking until invoicing
- Providing expert advise to clients regarding logistic processes, documentation, inspections, letters of credit, or any other shipping questions which may arise;
- Booking, arranging for or confirming cargo space with carriers;
- Arranging pick up of cargo to port
- Preparing and/or processing export declarations, including the required ‘electronic export information’;
- Preparing and/or processing carrier Bills of Lading, Delivery Orders, legalization of documents or other shipping documents;
- Issuing House Bills of Lading or equivalent documents;
- Preparing and/or sending advance notifications of shipments or other documents to agents, shippers or consignees as required;
- Coordinating the movement of shipments between origin and destination;
- Tracking shipments and sending regular status reports to clients;
- Data input/ logging files;
- Communicating with all external and internal partners as well as customers to ensure smooth transport arrangement;
- Operating according to our Standard Operation Procedures;
- Support General Manager with General Office duties

**Job Type**: Permanent

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service-Export in shipping Industry: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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