Customer Service Import

2 weeks ago


Surat Gujarat, India Busisol Sourcing India Pvt Ltd Full time

**Description**

**Responsibilities**
- Manage the import process from start to finish, including documentation, customs clearance, and delivery
- Communicate with customers to provide updates on shipment status and resolve any issues or concerns
- Coordinate with internal teams to ensure timely delivery of goods
- Maintain accurate records of import activities and customer interactions
- Provide exceptional customer service and ensure customer satisfaction

**Skills and Qualifications**
- 2-7 years of experience in customer service and import/export operations
- Strong knowledge of import/export regulations and customs clearance procedures in India
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Strong organizational and time-management skills
- Proficiency in Microsoft Office and other relevant software
- Bachelor's degree in business administration, logistics, or a related field

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹224,227.27 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- import: 2 years (preferred)
- logistics: 2 years (preferred)
- shipping: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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