Inside Sales Representative

1 month ago


Marol Mumbai Maharashtra, India Infinity Freight Services Pvt Ltd Full time

**Responsibilities**:

- **Customer Engagement**:

- Understand customer shipping needs and provide relevant information about freight forwarding services.
- Negotiate rates with customers and collaborate with the pricing team to ensure profitability.
- **Relationship Building**:

- Build and nurture strong relationships with clients to understand their business requirements and foster long-term partnerships.
- Identify opportunities for upselling and cross-selling additional freight and logistics services.
- **Product Knowledge**:

- Stay up-to-date with industry trends, shipping regulations, and the company's service offerings.
- Effectively communicate the features and benefits of the company's freight forwarding solutions to customers.
- **Sales Presentations**:

- Develop and deliver compelling sales presentations to potential clients, showcasing the company's capabilities and value proposition.
- **CRM Utilization**:

- Utilize CRM tools to manage customer interactions, update customer profiles, and track sales activities.
- Generate reports on sales performance and customer engagement for management review.
- **Market Research**:

- Stay informed about market trends, competitor activities, and changes in the freight forwarding industry.
- Provide feedback to the management team on market dynamics and potential business opportunities.
- **Problem Resolution**:

- Address and resolve customer issues promptly, collaborating with relevant departments to ensure a high level of customer satisfaction.

**Qualifications**:

- Bachelor's degree in Business, Logistics, or related field (preferred).
- Proven experience in inside sales, preferably in the freight forwarding or logistics industry.
- Must Have Good Communication Skills
- Strong understanding of international shipping and logistics processes.
- Excellent communication and negotiation skills.
- Familiarity with CRM tools and Microsoft Office Suite.
- Ability to work in a fast-paced and dynamic environment.
- Results-driven with a focus on meeting and exceeding sales targets.

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Supplemental pay types:

- Commission pay

Travel requirement:

- No travel

Ability to commute/relocate:

- Marol, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 12/03/2024
Expected Start Date: 10/06/2024



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