Receptionist/administration/ Front Desk Executive
4 months ago
**Roles and Responsibilities of a Receptionist**:
- **Greeting and Welcoming Guests**:
- Provide a warm and professional welcome to visitors, clients, and employees.
- Ensure that all visitors sign in and are directed to the appropriate person or department.
- **Managing Phone Calls**:
- Answer, screen, and forward incoming phone calls.
- Provide basic information to callers and take messages when necessary.
- **Scheduling and Coordination**:
- Manage appointment schedules and meeting rooms.
- Coordinate and confirm meetings, ensuring that the necessary resources are available.
- Manage and distribute incoming and outgoing mail and packages.
- **Visitor Management**:
- Maintain a visitor log and issue visitor badges.
- Ensure security protocols are followed by monitoring access and verifying identification.
- **Maintaining the Reception Area**:
- Keep the reception area tidy, organized, and presentable.
- Ensure that reading materials, promotional materials, and company brochures are stocked and up to date.
- **Assisting with Office Supplies**:
- Monitor and order office supplies as needed.
- Maintain an inventory of office supplies and ensure that stock levels are sufficient.
- **Coordination with Other Departments**:
- Liaise with various departments for any administrative support needed.
- Assist in the preparation of reports and presentations for meetings.
- **Customer Service**:
- Address and resolve inquiries or complaints from visitors or callers with professionalism.
- Provide exceptional customer service to all clients and guests.
- **Support to Other Administrative Staff**:
- Provide administrative support to executives and other staff as needed.
- Assist with organizing company events or meetings.
- **Handling Confidential Information**:
- Maintain confidentiality of sensitive information.
- Ensure that all information is handled in accordance with company policies.
- **Emergency Response**:
- Act as a point of contact for emergency situations.
- Coordinate with security personnel and follow emergency protocols as needed.
**Skills Required**:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and other relevant software.
- Professional appearance and demeanor.
- Attention to detail and problem-solving skills.
- Ability to handle a fast-paced environment.
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Relevant: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi, Telugu (preferred)
Work Location: In person
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