Front Desk Receptionist
4 months ago
The Front Desk Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service and ensuring smooth day-to-day operations of the front desk area. This role involves managing incoming calls, greeting guests, handling administrative tasks, and maintaining a welcoming and organized environment.
**Key Responsibilities**:
- **Greet Visitors**: Welcome and assist visitors, clients, and employees in a professional and friendly manner.
- **Answer Phones**: Manage incoming calls, route them to the appropriate department, and take messages as needed.
- **Visitor Management**: Register visitors, and notify relevant staff of guest arrivals.
- **Maintain Reception Area**: Keep the front desk and reception area clean, organized, and stocked with necessary supplies.
- **Mail and Deliveries**: Receive and distribute mail and packages and courier services.
- **Appointment Scheduling**: Schedule and confirm appointments and meetings
- **Administrative Support**: Assist with various administrative tasks, including data entry, filing, and handling correspondence.
- **Customer Service**: Address inquiries from the public, clients, and employees, providing accurate information or directing them to the appropriate person.
**Qualifications**:
- **Education**: High school diploma or equivalent; additional qualifications in Office Administration or related field preferred.
- **Experience**: Fresher
- **Skills**:
- Excellent verbal and written communication skills.
- Proficient in MS Office (Word, Excel, Outlook).
- Strong organizational skills with attention to detail.
- Ability to multitask and manage time effectively.
- Friendly and approachable demeanor.
- **Languages**: Proficiency in [English and any other relevant languages] is an advantage.
**Working Conditions**:
- **Environment**: Office setting with a front desk area.
- **Hours**: Typical office hours
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Work Location: In person
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