Customer Support Associate
3 weeks ago
**Objectives of this Role**
- Deliver exceptional service to our shoppers, resulting in repeat visits and long-term brand loyalty.
- Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
- Inform patrons about product features and benefits, offering opinions and recommendations as appropriate
- Maintain a tidy shopping environment and welcoming atmosphere
- Represent our company with professionalism and enthusiasm
- Treat customers with respect and courtesy
**Daily and Monthly Responsibilities**
- Greet customers as they enter the store
- nswer customer questions and assist with requests
- Execute purchases and returns at the cash register while checking for accuracy
- Restock and organize merchandise on the sales floor
- Resolve customer complaints and issues in a timely and professional manner
**Skills and Qualifications**
- Excellent verbal communication skills
- Basic math skills, including the ability to give accurate change
- Friendly, professional demeanor
- Comfortable working in a fast-paced environment
**Preferred Qualifications**
- Prior retail sales or customer service experience
- Familiarity with point-of-sale (POS) systems
- Experience working in a team-oriented environment
**Job Types**: Full-time, Fresher, Regular / Permanent
**Salary**: From ₹16,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
Expected Start Date: 07/01/2023
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