Customer Support Associate

3 weeks ago


Calicut, India Arvind Lifestyle Brands Ltd Full time

**Objectives of this Role**
- Deliver exceptional service to our shoppers, resulting in repeat visits and long-term brand loyalty.
- Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
- Inform patrons about product features and benefits, offering opinions and recommendations as appropriate
- Maintain a tidy shopping environment and welcoming atmosphere
- Represent our company with professionalism and enthusiasm
- Treat customers with respect and courtesy

**Daily and Monthly Responsibilities**
- Greet customers as they enter the store
- nswer customer questions and assist with requests
- Execute purchases and returns at the cash register while checking for accuracy
- Restock and organize merchandise on the sales floor
- Resolve customer complaints and issues in a timely and professional manner

**Skills and Qualifications**
- Excellent verbal communication skills
- Basic math skills, including the ability to give accurate change
- Friendly, professional demeanor
- Comfortable working in a fast-paced environment

**Preferred Qualifications**
- Prior retail sales or customer service experience
- Familiarity with point-of-sale (POS) systems
- Experience working in a team-oriented environment

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: From ₹16,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

Expected Start Date: 07/01/2023



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