Customer Support Agent

**Job Summary** We are looking for a Customer Support Executive to join our team! **Responsibilities**: - Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner. - Monitor the performance of all customer-related operations and provide progress and status...

**Job Title: Hindi-English Speaking Call Center Agent** **Responsibilities**: - Assist customers in both Hindi and English languages, addressing their inquiries, concerns, and requests. - Provide accurate and timely information about products, services, and policies to customers. - Troubleshoot and resolve customer issues, striving for first-call...

We are looking for an outgoing and well-spoken call center agent to make outbound calls to customers. **Core** **duties & responsibilities**: - Make outbound calls to achieve a higher rate of customer satisfaction - Answer customer questions and provide basic services information - Follow scripting to provide a consistent experience for clients -...

We are hiring a customer relation support representative to manage customer follow ups and enquiries. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Responsibilities**: Maintaining a constant attitude of positivity, empathy, and professionalism toward clients. Using a...

**Role Description** This is a full-time role for a Customer Support Executive at STEM-Xpert located in Kozhikode. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our students and clients. This includes addressing inquiries, resolving issues, providing technical support, and ensuring customer...

**Job brief** We are looking for an experienced Customer Service Executive to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...

Answer incoming calls from customers - Assist customers with requests for information, complaints, making appointments, and resolving issues - Maintain and update customer and referral information - Ensure patient forms contain all necessary billing information - Improve customer service experience, create engaged customers and facilitate organic growth -...

**Job Summary** As a Customer Support Executive at YOUGotaGift, you will be responsible for delivering exceptional customer service and resolving inquiries and issues over the phone. Your primary objective will be to ensure customer satisfaction by providing timely and accurate assistance. This role requires excellent communication skills, problem-solving...

**Responsibilities**: - **Responsibilities**: - Acknowledge the enquiry from customer /Agent. - Studying customer /agent requirements - Taking rates from Shipping line / Overseas agent as per the INCOTERM - Giving quotations to customer by keeping reasonable margin - Negotiation with agents for better rate/ Service - Book the shipment based on...

Respond to customer inquiries and complaints in a timely and professional manner. - Provide accurate and up-to-date information about our products and services. - Troubleshoot and resolve customer issues. Maintain a positive and professional attitude at all times. - Keep detailed records of customer interactions and transactions. - Continuously strive to...

**Responsiblities** *Getting import freight rates from overseas agents. *Giving Quotation as per customer requirements *Following customers for feedback and securing the shipment *Liaise with agents for the booking and shipment status after receiving confirmation from the client *Updating customer on each of the shipment progress till the shipment arrived/...

**Responsiblities** *Getting import freight rates from overseas agents. *Giving Quotation as per customer requirements *Following customers for feedback and securing the shipment *Liaise with agents for the booking and shipment status after receiving confirmation from the client *Updating customer on each of the shipment progress till the shipment arrived/...

**Roles And Responsibilities**: - Efficiently handle and resolve customer complaints, problems, or technical issues with empathy and professionalism. Strive to find appropriate solutions that meet the customer's needs. - Develop a deep understanding of the company's products or services to provide accurate and relevant information to customers. - Actively...

**Objectives of this Role** - Deliver exceptional service to our shoppers, resulting in repeat visits and long-term brand loyalty. - Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions - Inform patrons about product features and benefits, offering opinions and recommendations as appropriate - Maintain a...

As a Direct Sales Representative, you will be responsible for finding out prospective customers and closing the sales. You will also be responsible for writing sales reports and creating sales proposals. Moreover, you should have detailed information on the products and services offered by the company. Direct sales agents are independent salespeople who...

We are looking for a pricing Executive from the Shipping field with more than **1+ years **of experience. The Pricing Coordinator is responsible for driving pricing, margin, and general financial analysis. They work with all levels of the organization to ensure the maximization of sales and profitability while adhering to the pricing policy is followed to...

Telesales executives are agents who work in call centers or are part of a company's telecalling team. They use inbound and outbound telephone calls to persuade and convince customers to purchase a company's products and services. **Salary**: ₹10,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...

**Job description** - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to...

**Responsibilities**: - Maintaining assigned accounts and providing ongoing customer support. - Developing and implementing sales strategies around the provision of logístical services. - Identifying and contacting prospective customers to promote logístical services and negotiate contracts. - Integrating suitable technology solutions to optimize...

Urgently looking for Support Cell Executives to join our team at Calicut. - Developing and sustaining long-lasting relationships with customers. - Excellent communication Skills - Preparing, reviewing, and finalizing sales proposals. - Utilizing social media platforms to garner customer interest and create brand awareness. - Developing effective sales...