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Customer Service Crew Member

4 weeks ago

Borivali Mumbai Maharashtra, India SANTUSHTI SHAKES PRIVATE LIMITED Full time

You will work collaboratively with the store management team and fellow team members to ensure a smooth and welcoming customer experience. Your responsibilities will include assisting in the store's setup, maintaining a clean and organized environment, providing exceptional customer service, and supporting various tasks associated with the store opening.

**Key Responsibilities**:
**Store Setup**:Assist in the setup and arrangement of merchandise displays and shelving.
Help with stocking and organizing inventory according to store guidelines.
Ensure all signage and promotional materials are accurately displayed.

**Customer Service**:Greet and assist customers in a friendly and professional manner.
Address customer inquiries, provide product information, and offer assistance as needed.
Handle customer transactions accurately using the point-of-sale (POS) system.

**Store Maintenance**:Maintain a clean and organized store environment by regularly cleaning and restocking shelves.
Monitor and report any maintenance or safety issues to store management.
Ensure compliance with health and safety regulations.

**Teamwork**:Collaborate with fellow team members and store management to achieve daily and weekly goals.
Participate in team meetings and training sessions as required.
Support a positive and inclusive team culture.

**Inventory Management**:Assist with inventory counts and reconciliation as needed.
Report inventory discrepancies to store management.
Help with restocking and replenishing inventory as it arrives.

**Customer Engagement**:Proactively engage with customers to identify their needs and preferences.
Recommend products and promotions to enhance the customer shopping experience.
Seek feedback from customers to improve service and product offerings.

**Qualifications**:

- 12th Pass or equivalent.
- Fresher Can Apply
- Strong interpersonal and communication skills.
- Customer-focused with a friendly and approachable demeanor.
- Ability to work in a fast-paced and dynamic environment.
- Reliable and punctual with a strong work ethic.
- Willingness to learn and adapt to changing tasks and priorities.
- Physical ability to lift and move boxes and stand for extended periods

**Job Types**: Full-time, Fresher

**Salary**: From ₹10,000.00 per month

Schedule:

- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Borivali, Mumbai, Maharashtra (required)

Ability to Relocate:

- Borivali, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 6357478838

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