Customer Service Representative

5 months ago


Andheri Mumbai Maharashtra, India Shaadi.Com Full time

**Company Overview**:
**Key Responsibilities**:
2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.

4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets.

5. **Documentation**: Maintain accurate and detailed records of customer interactions and transactions.

6. **Collaboration**: Work closely with cross-functional teams to ensure a cohesive and positive customer experience.

**Qualifications**:
1. Minimum of 6 months of experience in customer support or sales.

2. Excellent communication skills, both written and verbal.

3. Strong problem-solving abilities and attention to detail.

4. Customer-centric mindset with a passion for helping others.

5. Ability to work in a fast-paced environment.

6. Basic computer skills and familiarity with CRM systems.

**Language Required**

Telugu - Male and Female

Bengali - Male and Female

Gujarati - Male and Female

Malayalam - Male and Female

Tamil - Male and Female

Punjabi - Female

North Indian - Female

Marathi female

Urdu female

**Benefits**:

- Competitive salary
- Health and dental insurance
- Career growth opportunities
- Positive and vibrant work environmen

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service/Sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full time

    A Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce Representative Location : Mumbai _Andheri West Years of experience: 2+ years Salary: 30K Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer...


  • Andheri, Mumbai, Maharashtra, India Caper India Private Limited Full time

    Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing new ways to meet customers’ needs - Handling customer complaints - Overseeing the interactions between customers and key team members, such as Customer Service Representatives - Creating and executing retention campaigns - Developing marketing campaigns to...


  • Andheri, Mumbai, Maharashtra, India HR Yaar Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Work Experience Requirements**: - **Skills**:_ - Should be good in communication skills - US process experience is mandatory **Roles...


  • Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring Customer Service Representative** - Process - Union Bank Of India ( UBI ) - Skill - Excellent communication skill required in English - Shift - Day shift / 6 DAYS working - Week Off - 1 Rotational off - Location - Andheri - Sakinaka - Language - English, Konkani, Hindi - Salary Range - Up to 21k ( Depend on experience ) - Fresher - 245000 UG /...


  • Andheri, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Andheri West, Mumbai, Maharashtra, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Andheri (W), Mumbai Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM TO 1 AM (Rotational Shift) For Female - 10:30 AM TO...


  • Andheri, Mumbai, Maharashtra, India Sampoorna Hiring Solutions Full time

    Job Description for CSR Role As a Customer Support Representative at itsEZ Tech Pvt Ltd, you will be a crucial part of our mission to provide exceptional customer service and support to our clients. As someone specializing in high-potential customers, you will play a pivotal role in ensuring exceptional service delivery and satisfaction for our most valued...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Andheri, Mumbai, Maharashtra, India Humaniquee Full time

    **Job Title: Customer Support Chat Representative** **Location**: Mumbai western **Job Type**: Full-time/Part-time **About Us**: [Company Name] is a leading provider of [products/services]. We are dedicated to delivering top-notch customer service and support to our clients. We are looking for a motivated and customer-focused individual to join our team...


  • Andheri, Mumbai, Maharashtra, India Kareer Krafters Pvt. Ltd. Full time

    _Roles & Responsibilities: - _ 2.Maintain records of interactions and transactions of the client including the customer complaints and inquiries. 4.Render administrative support to other customer representatives when need arises or as instructed. 5.Follow up with the clients for pending documents/details required and attend to the requests. -...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Mumbai, Maharashtra, India Precise Infotech Solution Full time

    Job Title: Customer Service Representative Location: Thane West Qualifications: HSC pass or equivalent Age Limit: Up to 35 years **Job Description**: We are seeking a dedicated and motivated Customer Service Representative to join our team in Thane West. Key Responsibilities: Resolve customer issues efficiently and effectively. Maintain a high level of...


  • Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    **Customer Service Representative (Sales Focused)** **Location**: Chowpatty, Malabar Hills, Mumbai **Type**: Full-Time **Working Hours**: 6 days a week, 8 hours a day Must have at least 2yrs of experience **Preferred Gender**: Female About the Role We are seeking a dynamic and results-driven Customer Service Representative to join our team. This role is...


  • Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Service Representative - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information...


  • Mumbai, Maharashtra, India Arrivia, Inc. Full time

    **Are you passionate about travel and customer service?** Join **_arrivia_**, a leading travel company, as a Customer Service Representative in our Mumbai office. In this exciting role, you'll help travelers plan their dream vacations and provide exceptional support throughout their journey. **About the Role**: As a Customer Service Representative, you'll...


  • Malad, Mumbai, Maharashtra, India Accentuate Technologies Full time

    Problem resolutionCustomer service representatives help customers resolve issues and complaints. They may try to identify the root cause of a problem and provide a solution. - Product knowledgeCustomer service representatives need to have a good understanding of the company's products and services. They may use this knowledge to answer customer questions and...


  • Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...


  • Mumbai, Maharashtra, India Jade Stays Full time

    **Job Title: Customer Service Representative - Hospitality** **Location**: Mumbai / Remote **Job Type**: Full-Time **Experience Required**: 2 Year **About Us**: At Jade Stays, we are passionate about creating unforgettable hosting experiences for our customers across our properties in Mumbai. We run Airbnb properties across Mumbai and are looking for a...


  • Kandivali, Mumbai, Maharashtra, India The Student Scoop Full time

    **Role Description** This is a full-time on-site role for a Customer Service Representative at The Student Scoop. As a Customer Service Representative, you will be responsible for the following: (i) Interaction with students and parents on a routine basis for providing exceptional customer support, ensuring customer satisfaction and positive customer...


  • Bandra, Mumbai, Maharashtra, India H.K.Jewels Pvt.Ltd Full time

    A customer service representative's job is to interact with customers to answer questions, resolve complaints, and provide information about products and services. Customer service representatives are the face of a company and are expected to be professional, helpful, and personable. Here are some responsibilities of a customer service representative: -...