Chat Customer Service Representative

3 weeks ago


Bengaluru Karnataka, India BangaloreJobHub Full time

Job Title: International Technical Chat Support Specialist

Location: Bommanahalli

Are you a master of communication and tech savvy? Join our team as an International Technical Chat Support Specialist

About Us:
We are a leading global company at the forefront of innovation in the telecom industry. Our mission is to provide top-notch solutions and unparalleled customer service to clients around the world. As we continue to expand our international presence, we're seeking passionate individuals to join our dynamic team.

Role Overview:
As an International Technical Chat Support Specialist, you'll be the frontline hero providing exceptional technical assistance to our diverse customer base. Your primary responsibility will be to deliver superior support through chat channels, helping users troubleshoot and resolve technical issues with ease.

Key Responsibilities:
Engage with customers in real-time chat interactions, offering prompt and effective technical assistance.

Demonstrate excellent communication skills to convey complex technical concepts in a clear and understandable manner.

Utilize your expertise to diagnose and resolve software and hardware issues efficiently.

Collaborate with cross-functional teams to ensure timely resolution of customer queries and concerns.

Document interactions and solutions accurately for future reference and continuous improvement.

**Requirements**:
Proven experience in chat support or customer service role, preferably in a technical environment.

Exceptional communication skills, both written and verbal, with fluency in English (additional languages a plus).

Strong technical aptitude and ability to troubleshoot software and hardware issues.

Proficiency in using chat support platforms and CRM systems.

Availability to work flexible hours, including evenings and weekends, to support our global customer base.

**Benefits**:
Competitive compensation package.

Remote work opportunity with a flexible schedule.

Collaborative and supportive team environment.

Opportunities for career growth and advancement.

Ready to Join Us?

Pay: ₹19,500.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person



  • Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time

    **Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...


  • Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, India Gama Advisory Services LLP Full time

    We are searching for a polite professionalCustomer Service Representative for a MNC to represent our clientsby providing remarkable service to their customers via phone/chat.They would handle inbound/outbound o calls or chats and should seekto create a positive experience for each contact. They will listento customers to understand the reason for their call...

  • Customer Service

    3 weeks ago


    Bengaluru, Karnataka, India Ditinus Technology Private Limited Full time

    **We are hiring with our Client for BPO sector: - ** **Position**:Customer Support (Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working) Rotational weak off **#Immediate Joiner** **Roles and Responsibilities** - Engage with customers through chat to provide support and assistance -...


  • Bengaluru, Karnataka, India Mr. Cooper Full time

    At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care...


  • Bengaluru, Karnataka, India FloBiz Full time

    Customer Support Associate (L1) - Chat Process Job brief - We are looking for a Customer Success Chat Specialist to assist our customers with technical problems when using our products and services - The responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be...


  • Jayanagar, Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time

    Job Title: Customer Sales Specialist Company: Lifetime Health Location: Bangalore, India Experience: 1-2 years in customer support About Lifetime Health: Lifetime Health is a dynamic healthcare service startup committed to revolutionizing the way people access and experience healthcare services. We provide comprehensive and personalized healthcare...


  • Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, Karnataka, India asatkalpa Full time

    Job Summary: We are looking for an experienced Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients by addressing their concerns, answering their questions, While this position will primarily involve customer support related tasks, our...

  • Customer Service

    6 days ago


    Bengaluru, Karnataka, India Venuz Artifacts Full time

    Education qualification -Graduate with good written communication skills in English Experience - 1-2 yrs experience In Non Voice Process VLOOKUP HLOOKUP Mail Coordinator Chat Process Typing Data Entry Back Office operations process **Job Types**: Full-time, Permanent Pay: ₹19,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...


  • Bengaluru, Karnataka, India Wehire Talent Solutions Full time

    Wehire Talent Solutions is hiring for Customer Services Executive Work Form Home Providing PAN India - Blended process with (60:40) ratio of Voice and Chat. - 6 days working - Rotational day shifts with rotational week offs **Requirements**: - Fluent English Communication skills - Ability to ensure customer satisfaction - Strong customer service skills -...


  • Bengaluru, Karnataka, India 8208 Tooling - Coromant, Dormer, HM Full time

    Job Title: Customer Support RepresentativeNo. of Vacancies: 1Job ID: R0067738Location: BangaloreFull time / Part Time: Full timeRegular / Temporary: RegularBeing the initial contact point to deliver top-notch first-line customer support, addressing customer technical, commercial, and general inquiries beyond the immediate expertise. This encompasses...


  • Bengaluru, Karnataka, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...


  • Bengaluru, India Symansys technologies Full time

    We're looking **Customer Support -Chat**: - **Location: Pune, Bangalore**: - **Immediate Joiner**: - **Year of Exp. Min: - 1year**: **Job Description**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Chat Representative. In this role, you will be responsible for answering customer inquiries and...


  • Bengaluru / Bangalore, Chennai, India Freelancer Rajat Full time

    24/7 Shifts Rotational Shifts 2 Week Offs Both Side cab Unlimited Incentives Chat Support Email Support Blended ProcessA chat support agent connects with customers through instant messaging on a business's website or mobile app. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of...


  • Bengaluru, India Travix Full time

    **About Travix** **Job Purpose** **Key Responsibilities** - Provide customer service via chat - Adherent to your schedule - Correct usage of our systems **What you bring to the table** - 2 years of experience in a customer service role supporting customers via chat - Fluently in English, proven C1 level **What you can expect** - Opportunity to work in...


  • Bengaluru, Karnataka, India North Star Academy Full time

    **Company: NorthStar Academy** We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. **About Us**: NorthStar Academy...

  • Customer Support

    3 weeks ago


    Bengaluru, Karnataka, India Ditinus Technology Private Limited Full time

    **We are hiring with our Client for BPO sector: - ** **Position**:Customer Support (Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working) Rotational weak off **Salary**:19,000 to 25,000 **#Immediate Joiner** **Roles and Responsibilities** - Engage with customers through chat to provide...


  • Bengaluru, Karnataka, India FuelBuddy Full time

    **Skills**: Excellent communication skills in English. Proficiency in customer service, active listening Familiarity with CRM systems. Willing to work in rotational shift. **Responsibilities**: **Customer Interaction**: - Respond to customer inquiries related to company products and services. **Documentation**: - Document customer queries and...


  • Bengaluru, Karnataka, India jazp.com Full time

    As a Customer Service Executive specializing in Social Media, you will be responsible for engaging with potential customers who initiate inquiries through social media messaging. Your primary objective will be to initiate conversations, collect contact information, and subsequently make outbound calls to convert inquiries into successful sales. -...