Guest Relationship Executive
2 months ago
**Job brief**
We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.
In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.
Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.
**Responsibilities**
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
**Requirements and skills**
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹22,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 4 years (preferred)
**Speak with the employer**
+91 9594967959
-
Guest Relationship Executive
2 months ago
Bandra, Mumbai, Maharashtra, India MoSahaya Full timeJob Title: - Guest Relationship Executive Salary package: - 25000 to 32000 Qualification: - Graduation with 2yrs experience & Fresher with Hotel Management degree can consider Interview Location: - Jio World center Gate number 7, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400055 Or 7205153122 A Guest Relations Executive is...
-
Guest Relationship Executive Female
1 month ago
Bandra, Mumbai, Maharashtra, India MoSahaya Full timeJob Title: - Guest Relationship Executive (Female) Salary package: - 27000 to 32000 Experience: - 2 years experience & fresher we can consider Hotel Management degree Qualification: - Graduation & Hotel Management Or 7205153122 A Guest Relationship Executive for females typically involves welcoming guests, addressing inquiries, ensuring a positive...
-
Guest Relation Executive
2 months ago
Navi Mumbai, India Leisurely Stays Full timeOverall, your goal as a Guest Relations Executive would be to ensure that guests have a memorable and enjoyable stay, and to build strong relationships with guests to encourage repeat visits and positive reviews. Job Location: Kharghar Navi Mumbai Job Experience: 1-2 Yrs Fresher can also Apply Education : Hotel Management or Travel &Tourism **As a Hotel...
-
Guest Relationship Executive
1 week ago
Mumbai, India NGN & Sons Full timeOur client is a well known name in the space of wealth management and looking for a Front desk executive. The office is based out of BKC. **Guest relationship Executive & Front Desk (Female) - Mumbai** Required Qualification: Diploma/ Degree in Hotel Management **Applicant should have good Communication Skills and relevant experience in handling Guest...
-
Guest Relationship Executive
4 days ago
Navi Mumbai, Maharashtra, India VnU Consulting Services Full time**Maintain cordial relations with customers, welcoming clients in a friendly & professional way as** **they walk-in & exit the sales office.**: - **Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form.**: - **Assigning a sales manager as approved by the site head.**: - **Handling booked...
-
Guest Relationship Executive
4 days ago
Mumbai, India Paradigm Realty Full timeAbout the company Paradigm Realty is an organization spearheaded with credible experience of delivering cutting edge in the Real Estate industry of Mumbai, by employing global contemporary techniques, ensuring quality standards and timely delivery of the products. We focus majorly onto areas of Western Suburbs of Mumbai. Our mission as niche property...
-
Guest Relationship Executive
2 weeks ago
Mumbai, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relationship Executive Work Dynamics **What this job involves**: Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, you’ll be responsible in developing the necessary policies and procedures for all...
-
Guest Relation Executive
1 week ago
Navi Mumbai, Maharashtra, India Property Pistol Full timeAs a Guest Relationship Executive, you will be the primary point of contact for our guests, ensuring that their needs are met and their expectations exceeded throughout their stay. Your responsibilities will include: - Greeting guests upon arrival with warmth and professionalism. - Providing information about hotel facilities, services, and local...
-
Guest Relationship Executive
2 months ago
Mumbai, India JLL Full timePosition: Guest Relationship Executive, Mumbai. Business: Property and Asset Management, Mumbai Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:...
-
Guest Relationship Executive
2 months ago
Mumbai, India High Career Full timeDesignation: Guest Relationship Executive / Customer Relation Executive **Experience : Minimum 1+ years** Salary Upto: 4 LPA Office timings: 10- 6:30 Qualification :HSC/ Graduate - Preference : Female - Age criteria : 25 TO 35 years Max - Industry : Real estate only Working Days: Saturday and Sunday (compulsory ) 6 Days Off in a Month Location:...
-
Guest Relationship Executive
2 months ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. **Position**: Guest Relationship Executive, Mumbai. **Business**: Property and Asset Management, Mumbai Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations,...
-
Guest Relationship Executive
7 days ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. **Position**: Guest Relationship Executive, Mumbai. **Business**: Property and Asset Management, Mumbai Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations,...
-
Guest Relationship Executive
1 day ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. **Position**: Guest Relationship Executive, Mumbai. **Business**: Property and Asset Management, Mumbai Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations,...
-
Guest Relationship Executive
2 months ago
Mumbai, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relationship Executive Property and Asset Management What this Job Involves? You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You...
-
Guest Relationship Executive
2 months ago
Mumbai, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relationship Executive Property and Asset Management What this Job Involves? Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback /...
-
Guest Relationship Executive
2 months ago
Mumbai, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relationship Executive Property and Asset Management What this Job Involves? You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You...
-
Guest Relationship Executive
8 hours ago
Mumbai, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relationship Executive Property and Asset Management What this Job Involves? You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You...
-
Guest Relation Executive
2 months ago
Mumbai, India Taj Hotels Full timeCall HR at 9142201817 Minimum 1 year experience in hotel industry as guest relationship executive / receptionist required females preferred Location : Bandra Salary : upto 25K DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely...
-
Guest Relation Executive
2 weeks ago
Mumbai, India The Green Acres Academy Full timeUrgent Opening Profile - Guest Relationship Executive - Female Job Location - Dadar, Mumbai Experience - 3+ Years relevant in Guest Services CTC 25- 32K Max you will get one week off. **Salary**: ₹25,000.00 - ₹32,000.00 per month Schedule: - Day shift Application Question(s): - Do you have experience in Guest Relations ? & How much years - Are...
-
Gre Guest Relationship Executive
2 weeks ago
Mumbai, India Hotel Indie Stays Full time***: Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hoteland city. Check on VIPguest movements, complete their pre-registrationformalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service...