Debt Recovery Agent
4 days ago
Debt Recovery officer Roles & Responsibility
2)Investigating Debtor Profiles: They research and analyze debtor profiles to understand their financial situation, payment history, and ability to repay debts.
3)Negotiating Payment Arrangements: Debt recovery officers negotiate payment terms and arrangements with debtors, aiming to secure timely repayments or settlements.
4)Advising on Financial Matters: They may provide advice and guidance to debtors on managing their finances effectively to meet their debt obligations.
5)Maintaining Records: Keeping detailed and accurate records of all communications, payment agreements, and debt recovery activities is crucial for legal and administrative purposes.
6)Legal Compliance: Debt recovery officers ensure compliance with relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA) in the United States.
7)Skip Tracing: They may perform skip tracing techniques to locate debtors who have changed their contact information or are difficult to reach.
8)Collaboration: Working closely with legal teams, credit controllers, and other professionals within the organization to escalate cases as needed and to ensure effective debt recovery.
9)Reporting: Providing regular reports to management on the status of debt recovery efforts, including successes, challenges, and potential risks.
10)Customer Service: Despite the challenging nature of their role, debt recovery officers often maintain professionalism and empathy in their interactions with debtors, striving to achieve a positive outcome for both parties.
Pay: ₹16,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Basaveshwaranagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have DRA?
**Experience**:
- Debt Collection: 1 year (required)
**Language**:
- Kannada (required)
Work Location: In person
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