Collection Executive/ Debt Recovery Agent
2 months ago
2)Investigating Debtor Profiles: They research and analyze debtor profiles to understand their financial situation, payment history, and ability to repay debts.
3)Negotiating Payment Arrangements: Debt recovery officers negotiate payment terms and arrangements with debtors, aiming to secure timely repayments or settlements.
4)Advising on Financial Matters: They may provide advice and guidance to debtors on managing their finances effectively to meet their debt obligations.
5)Maintaining Records: Keeping detailed and accurate records of all communications, payment agreements, and debt recovery activities is crucial for legal and administrative purposes.
6)Legal Compliance: Debt recovery officers ensure compliance with relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA) in the United States.
7)Skip Tracing: They may perform skip tracing techniques to locate debtors who have changed their contact information or are difficult to reach.
8)Collaboration: Working closely with legal teams, credit controllers, and other professionals within the organization to escalate cases as needed and to ensure effective debt recovery.
9)Reporting: Providing regular reports to management on the status of debt recovery efforts, including successes, challenges, and potential risks.
10)Customer Service: Despite the challenging nature of their role, debt recovery officers often maintain professionalism and empathy in their interactions with debtors, striving to achieve a positive outcome for both parties.
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Bangalore Urban District, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Where do you live in Bangalore?
- Do you have DRA certificate?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Debt Recovery: 1 year (preferred)
- Field Collection: 1 year (preferred)
**Language**:
- Kannada language (required)
Willingness to travel:
- 75% (preferred)
Work Location: In person
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