Customer Service Representative

6 months ago


Mangalore, India Maple Digital Technologies International - Mangalore, Karnataka Full time

Greet and welcome guests as soon as they arrive at the centre.
- Answer queries, resolve complaints and provide basic and accurate information for the challenges faced by the customers.
- Resolving their queries or complaints by using the right methods and processes and following up to ensure satisfaction.
- Work basis the feedback mechanism
- Work with Team Members to ensure coordination and 100%CSAT.
- Deliver consistent Customer service experience.
- Empathise with the customers and get the problems solved.

**Salary**: From ₹20,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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