Customer Success

2 weeks ago


Bengaluru Karnataka, India LeadSquared Full time

**LeadSquared **is currently seeking a highly motivated **Customer Success Executive - North America **to join our team in Bengaluru.

**Who we are?**

LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.

LeadSquared has been recognized as one of the fastest growing companies in the world:

- Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs
- Frost and Sullivan's 2019 Marketing Automation Company of the Year award
- Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific
- Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius

LeadSquared is backed by institutional investors like **GAJA Capital, Stakeboat Capital **and angels like **Jyoti Bansal.**

**Role**

The Customer Success team at LeadSquared is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful and who can understand the pain of customers.

**Responsibilities**
- Engage and individually manage a large volume portfolio of key customer accounts.
- Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan in regard to the successful implementation
- Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value and renewal timeframe
- Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.)

**Qualifications**
- Bachelor’s Degree
- Extensive technical account management & customer engagement experience
- Excellent written & verbal communication skills


  • Customer Success

    3 weeks ago


    Bengaluru, Karnataka, India RamSoft Full time

    **What will you do?** - Develop and maintain strong relationships with key customers - Drive existing customers to migrate to the upgraded versions of the software with latest technologies and architectures available - Manage customer renewals and upsell opportunities - Use Salesforce to monitor, document and report on customer usage and satisfaction - Act...

  • Customer Success

    2 days ago


    Bengaluru, Karnataka, India Procuzy Full time

    **Onboarding and execution of Client**: Responsible for the fast and quality execution of the client on the platform. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of execution. - Provide **on-the-job training** or **mentoring** to clients stakeholders. Additionally, take...

  • Customer Success

    2 months ago


    Bengaluru, Karnataka, India SpurTree Technologies Full time

    actionable insights and use cases to improve digital adoption. - Should have knowledge or hands on experience working on HTML,CSS. - Manage numerous projects, initiatives, and engagements concurrently. - Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout. - Collaborate with cross-functional...


  • Bengaluru, Karnataka, India Leadrat Full time

    **CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...


  • Bengaluru, Karnataka, India Dhinwa Solutions Private Limited Full time

    **CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...


  • Bengaluru, Karnataka, India Aeries Technology Full time

    Job Id: Aeries/847/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 5 Years Qualification Graduate **Job Description*** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Customer Success Associate Position Overview: The Customer Success Associate is a critical support...

  • Customer Success

    2 days ago


    Bengaluru, Karnataka, India LeadSquared Full time

    **LeadSquared **is currently seeking a highly motivated **Customer Success Executive - North America **to join our team in Bengaluru. **Who we are?** LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the...


  • Bengaluru, Karnataka, India Nutanix Full time

    **Hungry, Humble, Honest, with Heart **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic **Customer Success Representative **to deliver exceptional...


  • Bengaluru, Karnataka, India Aptean Full time

    Overview: Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client...


  • Bengaluru, Karnataka, India DOQFY Full time

    Functional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...


  • Bengaluru, Karnataka, India DOQFY Full time

    Functional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...


  • Bengaluru, Karnataka, India Easyship Full time

    Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their...


  • Bengaluru, Karnataka, India Calix Full time

    We are looking for Customer Success Interns who are fast learners and can work across success guidance, education, support and delivery teams. You will be responsible for helping our customers achieve their business goals and solve their problems using our Calix products and managed services. You will also contribute in providing feedback and insights to our...


  • Bengaluru, Karnataka, India Microsoft Full time

    Customer Success Executive (CSE) is the primary customer contact for Microsoft+Nuance products and services and is responsible for creating a "wow" customer experience. Each CSE is responsible for multiple small to mid-customer accounts. The CSE will be responsible for day-to-day customer success activities spanning from the initial stages of implementation...


  • Bengaluru, Karnataka, India Tanla Platforms Full time

    Bengaluru, Karnataka IN Department Customer Success Job Role ‍ Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transcational Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction What you'll be responsible for? ‍ Partner with customers stakeholders to understand their...


  • Bengaluru, Karnataka, India Inkle Full time

    **About us**: - Inkle is an all-in-one SaaS stack for founders to access affordable, quality, US-licensed Certified Public Accountant services. We're on a mission to make accounting, tax and compliance easy, scalable, affordable and on-demand for global companies - using software. - We are a team of passionate and creative individuals who believe in the...


  • Bengaluru, Karnataka, India Vimoksha Beverage Solutions Private Limited Full time

    We are looking for a Customer Success Associate who focuses on building and maintaining positive relationships with customers. Your responsibilities include ensuring customer satisfaction with the company’s products and services, addressing concerns, and identifying opportunities to enhance the overall customer experience. Key responsibilities - Respond...


  • Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    **About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...


  • Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    **About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...


  • Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    **About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...