Customer Service-freight Forwarding

3 weeks ago


Ghatkopar West Mumbai Maharashtra, India La Freightlift Pvt Ltd Full time

International Air Freight
- Receiving enquires from customers & Sales call to customer to receive new enquires.
- Ensure all enquires are entered into our system (CMS)
- Ensure Getting rate from the Air Indian pricing team before 20 minutes
- Quote to customer with CS pricing margin and confirm the shipments within 30 minutes
- Space booking in Online and inhouse software should be completed
- Ensure we have all the relevant information and instructions from customers to complete customs clearance
- Ensure the job is carried to Airway bill Execution AWB, Shipping bill filing, obtain the carting order from airlines and terminal charges to be paid.
- Monitor Transport/Warehouse Team for Cargo pick-up and delivery
- Check tracking details of shipments by coordinating with AWB team, Operation Team and Transportation/Warehouse Team until shipment departed from origin to destination, always keep customer informed about their shipments.
- Ensure invoice to be raised by the accounts team, the same should be delivered to customer on-time.

**Job Type**: Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

Application Deadline: 03/06/2024
Expected Start Date: 03/06/2024



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