Customer Service for Freight Forwarding
1 month ago
Handling customer enquires with the coordination of Business Development SPOC.
- Ensure smooth coordination with internal team, Customers and vendors during the shipment Execution.
- Coordination and follow-up with the overseas agents for nomination shipments.
- Ensure the customer satisfaction and retention
.Should have knowledge of freight forwarding and CHA.
**Salary**: ₹25,000.00 - ₹35,000.50 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Navi Mumbai, Navi Mumbai - 400703, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Freight Forwarding: 3 years (required)
- Customer service: 2 years (required)
**Language**:
- English (required)
- Hindi (preferred)
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