Investor Grievance
5 days ago
Location - Mumbai
Designation - Executive
Experience - 1-2 years
Qualification - PGDM / graduate
- Processing Queries / Investor Grievances (IG) received at NSDL against DPs, Issuers and RTAs.
- Ensuring Turnaround Time (TAT) for attending IGs.
- Monitoring redressal status of IGs and regular follows ups /reminder letters to DP/Issuer/RTA.
- Analysis of responses received from DPs/Issuers/RTAs with respect to ensure the satisfactory resolution of complaints.
- Processing investor queries and complaints pertaining to Consolidation of Account Statement (CAS).
- To handle volume of complaints related to CAS with speed and accuracy.
- Co-ordinating with Registrar and Transfer Agents of mutual funds for resolving the issue of investors pertaining to missing mutual fund folios in CAS.
- Weekly MIS of CAS complaints to Management.
- Processing Investor Complaints forwarded by SEBI through SCORES website against DPs/Issuers/RTAs.
- Ensuring Turnaround Time (TAT) for attending IGs.
- Monitoring redressal status of SCORES IGs and regular follows ups /reminder letters to DP/Issuer/RTA.
- Co-ordinating with SEBI officials for clarifications sought by them against the critical complaints.
- Handing queries escalated to Investor Grievance department by investors which call centre team is unable to resolve.
- Maintaining Database of IG and CAS.
-
Investor Grievance and Compliance Manager
2 days ago
Mumbai, India Nuvama Group Full timeKey Responsibilities:Handling Regulatory Investor Grievances1. Downloading complaints and forwarding to CXO team for resolution2. Maintaining database for various grievance matters and cases.3. Coordinating with CXO team/stakeholders & regulatorsFiling ATR within 21 days to Regulators1. Collating details of direct complaints and reporting to exchanges by 7th...
-
Investor grievance and compliance manager
2 days ago
Mumbai, India Nuvama Group Full timeKey Responsibilities:Handling Regulatory Investor GrievancesDownloading complaints and forwarding to CXO team for resolutionMaintaining database for various grievance matters and cases.Coordinating with CXO team/stakeholders & regulatorsFiling ATR within 21 days to RegulatorsCollating details of direct complaints and reporting to exchanges by 7th of every...
-
Investor Grievance and Compliance Manager
4 days ago
Mumbai, India Nuvama Group Full timeKey Responsibilities:Handling Regulatory Investor GrievancesDownloading complaints and forwarding to CXO team for resolutionMaintaining database for various grievance matters and cases.Coordinating with CXO team/stakeholders & regulatorsFiling ATR within 21 days to RegulatorsCollating details of direct complaints and reporting to exchanges by 7th of every...
-
Investor Grievance and Compliance Manager
4 days ago
Mumbai, India Nuvama Group Full timeKey Responsibilities:Handling Regulatory Investor Grievances Downloading complaints and forwarding to CXO team for resolutionMaintaining database for various grievance matters and cases.Coordinating with CXO team/stakeholders & regulators Filing ATR within 21 days to RegulatorsCollating details of direct complaints and reporting to exchanges by 7th of every...
-
Investor Grievance and Compliance Manager
4 days ago
Mumbai, India Nuvama Group Full timeKey Responsibilities: Handling Regulatory Investor Grievances Downloading complaints and forwarding to CXO team for resolution Maintaining database for various grievance matters and cases. Coordinating with CXO team/stakeholders & regulators Filing ATR within 21 days to Regulators Collating details of direct complaints and reporting to exchanges by...
-
Investor Grievance and Compliance Manager
5 days ago
Mumbai, India Nuvama Group Full timeKey Responsibilities:Handling Regulatory Investor Grievances Downloading complaints and forwarding to CXO team for resolutionMaintaining database for various grievance matters and cases.Coordinating with CXO team/stakeholders & regulators Filing ATR within 21 days to RegulatorsCollating details of direct complaints and reporting to exchanges by 7th of every...
-
Compliance Expert
3 days ago
Mumbai, Maharashtra, India Nuvama Group Full timeAbout the RoleWe are seeking a highly skilled Compliance Expert to join our team at Nuvama Group.Job DescriptionThe primary responsibility of this role is to handle investor grievances and ensure compliance with regulatory requirements. Key responsibilities include:Downloading complaints and forwarding them to the CXO team for resolutionMaintaining a...
-
mumbai, India Nuvama Group Full timeKey Responsibilities: Handling Regulatory Investor Grievances Downloading complaints and forwarding to CXO team for resolution Maintaining database for various grievance matters and cases. Coordinating with CXO team/stakeholders & regulators Filing ATR within 21 days to Regulators Collating details of direct complaints and reporting to exchanges by 7th...
-
mumbai, India Nuvama Group Full timeKey Responsibilities: Handling Regulatory Investor Grievances Downloading complaints and forwarding to CXO team for resolution Maintaining database for various grievance matters and cases. Coordinating with CXO team/stakeholders & regulators Filing ATR within 21 days to Regulators Collating details of direct complaints and reporting to exchanges by...
-
mumbai, India Nuvama Group Full timeKey Responsibilities:Handling Regulatory Investor Grievances Downloading complaints and forwarding to CXO team for resolutionMaintaining database for various grievance matters and cases.Coordinating with CXO team/stakeholders & regulators Filing ATR within 21 days to RegulatorsCollating details of direct complaints and reporting to exchanges by 7th of every...
-
Capital Market Investor Relationship
1 month ago
Mumbai, Maharashtra, India VROUTES Full time**Company Description** At Vroutes, we focus on creating coaction capabilities and empowering employers with the most precious asset-people. With a combination of innovative technology and personal touch, we have enabled marketing and advertising firms to achieve their vision. Founded in the year 2017 Vroutes have been striving hard to help agencies across...
-
Compliance and Regulatory Affairs Manager
4 days ago
Mumbai, Maharashtra, India Nuvama Group Full timeJob SummaryWe are seeking an experienced Compliance and Regulatory Affairs Manager to join our team at Nuvama Group. This role is responsible for ensuring the organization's compliance with regulatory requirements, handling investor grievances, and coordinating with regulators.About UsNuvama Group is a leading financial services company that provides...
-
Investor Relations
7 months ago
Mumbai, Maharashtra, India VROUTES Full time**Company Description** At Vroutes, we focus on creating coaction capabilities and empowering employers with the most precious asset-people. With a combination of innovative technology and personal touch, we have enabled marketing and advertising firms to achieve their vision. Founded in the year 2017 Vroutes have been striving hard to help agencies across...
-
Mumbai, Maharashtra, India Nuvama Group Full timeNuvama Group seeks a seasoned Investment Compliance Manager to oversee regulatory investor grievances and ensure seamless compliance audits & inspections. As a key member of our team, you will liaise with SEBI, exchanges, and other regulatory bodies for routine and ad hoc compliance requirements.Key ResponsibilitiesDownload complaints and forward them to the...
-
Samco Securities
3 weeks ago
Mumbai, India Samco Securities Ltd. Full timeWe are seeking a detail-oriented Compliance Manager to ensure adherence to legal and regulatory requirements at Samco Securities Limited. The role involves managing operational compliance, handling investor grievances, ensuring regulatory submissions, and supporting audits and inspections conducted by authorities like SEBI, NSE, and BSE.Key...
-
Client Services Executive
3 weeks ago
Mumbai, India Talent Leads HR Solutions Pvt Ltd Full timeJob Description for Client Services Officer Key Responsibilities:Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors.Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branchCoordinate with RTA branches which are part of the...
-
Gsec Operations
7 months ago
Mumbai, Maharashtra, India National Securities Depository Full timeRoleExecutive - Settlements Operations QualificationInter CA/CS/ICWA/M.Com/MBA/PG or B. Com. Graduates will also be considered. - LocationMumbai Experienceminimum 2 yrs. Experience in capital market is necessary. - Dematerialisation / Rematerialisation of GSecs. - Processing of interest/redemption payments on GSecs. - Reconciliation of securities holding...
-
Executive - Gsec Operations
6 months ago
Mumbai, Maharashtra, India National Securities Depository Full time**Role** Executive - Settlements Operations **Qualification** Inter CA/CS/ICWA/M.Com/MBA/PG or B. Com. Graduates will also be considered. **Location** Mumbai **Experience** minimum 2 yrs. Experience in capital market is necessary. - Dematerialisation / Rematerialisation of GSecs. - Processing of interest/redemption payments on GSecs. - Reconciliation...
-
Compliance Executive
2 weeks ago
Mumbai, Maharashtra, India Sykes and Rays Equities (I) Ltd. Full timeEnsuring timely operational reporting related to Exchanges and SEBI like daily reporting of MTF, daily submission of Holding Reporting and Segregation and Monitoring of client collaterals, other periodic submissions, etc. - Assisting in handling Investor Grievances as per regulatory guidelines. - Understand SEBI / Exchange circular / Requirements and...
-
Lodha Ventures Group
4 weeks ago
Mumbai, India Lodha Ventures Full timeLodha Ventures group - Manager Customer Relationship & Grievance Redressal About Lodha Ventures: Lodha Ventures, an Abhinandan Lodha Enterprise, is a formidable collective of some of the best-of-breed, high-growth new-age businesses. We back highly ambitious ideas and turn them into category-disrupting businesses built to stand the test of time.We are a...