Contact Centre Executive
2 months ago
Responds to and closes tickets logged on the portal within specified TAT.
Assign tickets to relevant region service engineers for timely resolution.
Co-ordinates effectively with the India Service team on the closure of tickets or impending issues.
Updates on weekly MIS reports.
Prior experience with Customer Services role in consumer electronics call centre or automotive call centre.
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Contact Centre
1 month ago
Mumbai, Maharashtra, India Thomas Cook India Private limited Full time**We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...
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Contact Centre
1 month ago
Mumbai, Maharashtra, India Thomas Cook India Private limited Full time**We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...
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Contact Centre
4 weeks ago
Mumbai, Maharashtra, India Thomas Cook India Private limited Full time**We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...
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Contact Centre
1 month ago
Mumbai, Maharashtra, India Thomas Cook India Private limited Full time**We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...
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Contact Centre Agent
1 month ago
Mumbai, India Voice Snap Serviceses Pvt Ltd Full time**Job Position**:Contact Centre Agent** *Must have a minimum of 1-year experience in a Customer handling role (Specifically worked in Domino's, Pizza Hut, McRennet, McDonald or any other Restaurants) *Experienced in Food and Beverage industries highly preferable *Interactive with customers and satisfy the customer's needs *Must have good English...
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Centre In-charge
1 month ago
Mumbai, India Yuva Vikas Training Centre Full timeResponsible for managing Centre operations. Enrollment of New Students, Managing Students & Faculty. Managing the Field Activities ( Mobilization, Pamphlets distribution, Key person contact. ) Tie ups with Schools, Collages & Classes. Tie ups with Hospitals & Clinics. Creating awareness in the society about our Courses in the Institutes. Schedule: -...
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Contact Centre Executive
1 week ago
Mumbai, India Theobroma Foods Pvt. Ltd. - Govandi Full timeJob description Company Name: - Theobroma Foods Pvt. Ltd. (Govandi) Job Description: Job Title : BPO Executive Freshers are welcome with good English communication. Job Location: Mumbai **Job Description**: - Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing...
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Contact Center Executive
1 month ago
Andheri, Mumbai, Maharashtra, India Qrata Full timeOpportunity to work at India's best aesthetic treatment clinic, dedicated to providing cutting-edge aesthetic solutions and an unparalleled client experience. We are seeking a skilled Contact center executive to be the face of our clinic. Job Title: Contact Center Executive Expertise: Inbound /Outbound/Chat/Mail/ WhatsApp/messaging Exp: 1 to 3 year **Key...
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Head/Manager - Contact Center
6 days ago
Mumbai, India Indbank Global Support Services Limited Full timeHead/Manager - Contact Center (for Vashi- Mumbai) - The Head of Contact Centre will lead a Contact Centre Operation of various sizes, typically this is a fast-paced area of business that is challenging and changing continuously.- The Head of Contact Centre would be expected to shape the future of a contact center operation, being committed to delivering a...
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Contact Centre Executive
1 week ago
Mumbai, Maharashtra, India Theobroma Foods Pvt. Ltd. - Govandi Full timeJob description Company Name: - Theobroma Foods Pvt. Ltd. (Govandi) Job Description: Job Title : BPO Executive Freshers are welcome with good English communication. Job Location: Mumbai **Job Description**: - Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing...
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Team Leader-Cards Portfolio-Contact Centre
2 weeks ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Team Leader Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: In charge of setting goals & mentor the team. Should be able to effectively collaborate with internal and external teams/stake holders. Able to Manage challenging situations and go the extra mile. Roles & Responsibilities: Team...
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Centre Administrator
1 month ago
Ghatkopar, Mumbai, Maharashtra, India Amigo Academy PVT LTD Full time**Description** We are currently seeking a highly organized and detail-oriented Centre Admin to join our team. As the Centre Admin, you will be responsible for overseeing the day-to-day operations of our centre, ensuring it runs smoothly and efficiently. Your exceptional multitasking abilities and excellent communication skills will be crucial in...
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L3 Amazon Contact Centre Services
1 month ago
Mumbai, India OAC Full timeWe are looking for L3 Amazon Contact center Location - Noida **Requirement** Platform Knowledge - Amazon Connect, Genesys PureCloud, Avaya OneCloud/AXP - Cloud CC Platforms Architectural understanding of Avaya platforms like Communication Manager, Session Manager, CMS, Media Servers & Gateways Architectural understanding SBCs and...
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Contact Center Executive
4 days ago
Mumbai, India Bayleaf HR Solutions Private Limited Full time**Urgent Opening** **Future Generali Insurance company** **Position: - ** Executive - Contact Center **Job location** - Thane **Salary: - ** Upto 2.5 LPA **Qualification: - ** Graduate/ MBA **Profile: - **Customer Support Role **Industry type: - **Insurance - Should be comfortable working in shift even on weekends **Contact Person-**HR Heli: -...
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Contact Center Expert
1 month ago
Mumbai, India Orange Business Services Full time**About the role**: Key accountabilities RUN phase: - To provide professional technical support and troubleshooting for all issues received related to Genesys CC. - Resolve complex customer issues on Genesys CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Act as high level of...
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Team Manager-Cards Portfolio-Contact Centre
4 days ago
navi mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Team Manager Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency...
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Team Manager-Cards Portfolio-Contact Centre
5 days ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Team Manager Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency of the...
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Centre Coordinator
1 month ago
Mumbai, India SIP Abacus Juhu Full time**JOB DESCRIPTION** - Conduct workshops, counsel parents, and convert inquiries to enrollments. - Maintain quality standards, track course progress, gather feedback. - Collaborate on marketing strategies with Learning Centre Licensee. - Provide insights for course and service improvement. - Manage center admin, fee collection, records, and...
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Call Centre Executive
3 hours ago
Vidyavihar, Mumbai, Maharashtra, India Healthindia Insurance TPA Services Pvt. Ltd. Full timeCompany Name - Healthindia Insurance TPA Location - Vidyavihar, Mumbai Role - Call Centre Executive (Fresher) **Role & Responsibilities**: - Handling inbound calls/queries - Respond to customer query on Mail & converse with customer (internal/external). - Coordination with customer and team member to resolve customer issue. No sales / No Targets. **Job...
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Msp & Primavera Trainer
2 weeks ago
Navi Mumbai, Maharashtra, India CADD Centre - KHARGHAR Full time**Job Summary** Contact us if interested to get short list for this role. Requirement is immediate. Sonali Patil-9833851019 Centre Manager CADD Centre - Kharghar Pay: ₹10,000.00 - ₹12,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Teaching: 1 year (preferred) - total work: 1 year (preferred) **Language**: - English...