L3 Amazon Contact Centre Services
2 weeks ago
We are looking for L3 Amazon Contact center
Location - Noida
**Requirement**
Platform Knowledge - Amazon Connect, Genesys PureCloud, Avaya OneCloud/AXP - Cloud CC Platforms
Architectural understanding of Avaya platforms like Communication Manager, Session Manager, CMS, Media Servers & Gateways
Architectural understanding SBCs and Integrations
Architectural understanding Recording platform and integrations.
Deep understanding of SIP & H.323
Good understanding and working experience on cloud solutions like Amazon connect, Genesys, etc
Good Experience on Avaya IP/SIP Telephony; Network Region design, Media Encryption, Call center administration; configuring Vector, VRT, Hunt Groups, Codecs, etc
Good Experience on Administration and Troubleshooting of Session Manager, Avaya Media Servers, Aura Messaging, AES, etc
Good Experience on Administration and Troubleshooting on Oracle SBCs (SIP Peering, SIP Recording, Routing, Security, etc)
Good Experience on Recording platform like Verint & Calabrio
Understanding of basic Networking
Good knowledge and understanding of Cloud Contact Center Services (SaaS, CCaaS, IaaS, PaaS, etc.)
**Salary**: ₹1,200,000.00 - ₹1,500,000.00 per year
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Shift:
- Rotational shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Amazon Contact Center: 6 years (preferred)
**Speak with the employer**
+91 7042332001
-
Contact Centre Executive
4 weeks ago
Mumbai, India Team Management Services Full timeResponds to and closes tickets logged on the portal within specified TAT. Assign tickets to relevant region service engineers for timely resolution. Co-ordinates effectively with the India Service team on the closure of tickets or impending issues. Updates on weekly MIS reports. Prior experience with Customer Services role in consumer electronics call...
-
Executive Contact Centre
7 days ago
Mumbai, India Morpheus Human Consulting Full timeReference Code: - 484-06 - Job Title: **Executive Contact Centre - Logistics/Cargo Industry - Mumbai** - Category: - Logistics - Job Description: - Founded in 1984, the company has had a long and proud presence in India and is a leading conglomerate dealing in international air cargo management, trucking, hotels & hospitality, insurance brokering, visa...
-
Executive Contact Centre
7 days ago
Mumbai, India Morpheus Human Consulting Full timeReference Code: - 484-14 - Job Title: **Executive Contact Centre - Air Cargo Industry - Mumbai** - Category: - Logistics - Job Description: - Founded in 1984, the company has had a long and proud presence in India and is a leading conglomerate dealing in international air cargo management, trucking, hotels & hospitality, insurance brokering, visa and...
-
Call Centre Executive
4 weeks ago
Mumbai, India Vibrantzz management services Full timeGive your Career a Kick-Start, Opportunities with Multi National Companies in Mumbai. We at Vibrantzz are currently hiring for Call Centre Executives International Process - USA, UK and Australian Regions Pure Voice process - Handling calls of the Customers and Resolving their queries Requirement apply. Salary - Range from 14k to 48k. (Incentives and...
-
Contact Center Specialist
2 weeks ago
mumbai, India HR Yaar Full timeDesignation : CONTACT CENTER TRAINERJob Overview:The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs end to end. The incumbent will work closely with the stakeholders to understand the training...
-
Data Centre Linux
2 weeks ago
mumbai, India ADSIPL - Maharashtra Full timeData Centre Linux & HW Engineer, IndiaData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux & HW Engineer at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.ADSIPL...
-
Data Centre Linux
1 week ago
mumbai, India ADSIPL - Maharashtra Full timeData Centre Linux & HW Engineer, IndiaData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux & HW Engineer at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.ADSIPL...
-
HPC Administrator L2
1 day ago
Navi Mumbai, India Yotta Data Services Private Limited Full timeGreetings from Yotta Data Services Pvt LtdPosition: HPC Administrator L2 & L3Location: Airoli/PanvelYears of experience: 4-15 yearsJob responsibilities:Provision, configure, and maintain GPU Supercomputing clusters and associated networking configuration.Collaborate with NVIDIA Solution Architect & Engineering teams on large-scale GPU-as-a-service projects,...
-
HPC Administrator L2
8 hours ago
Navi Mumbai, India Yotta Data Services Private Limited Full timeGreetings from Yotta Data Services Pvt LtdPosition: HPC Administrator L2 & L3Location: Airoli/PanvelYears of experience: 4-15 yearsJob responsibilities:Provision, configure, and maintain GPU Supercomputing clusters and associated networking configuration.Collaborate with NVIDIA Solution Architect & Engineering teams on large-scale GPU-as-a-service projects,...
-
Contact Center Specialist
3 weeks ago
mumbai, India HR Yaar Full timeDesignation : CONTACT CENTER TRAINER Job Overview: The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs end to end. The incumbent will work closely with the stakeholders to understand the...
-
Contact Center Specialist
3 weeks ago
Mumbai, India HR Yaar Full timeDesignation : CONTACT CENTER TRAINER Job Overview: The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs end to end. The incumbent will work closely with the stakeholders to understand the training...
-
Contact Center Specialist
3 weeks ago
Mumbai, India HR Yaar Full timeDesignation : CONTACT CENTER TRAINER Job Overview: The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs end to end. The incumbent will work closely with the stakeholders to understand the training...
-
Data Centre Linux
2 weeks ago
Mumbai, India ADSIPL - Maharashtra Full timeData Centre Linux & HW Engineer, India Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux & HW Engineer at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. ...
-
Data Centre Linux
1 week ago
Mumbai, India ADSIPL - Maharashtra Full timeData Centre Linux & HW Engineer, India Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux & HW Engineer at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. ...
-
Centre Manager
4 weeks ago
mumbai, India White Force Full timeJob Description: Responsible for business deliverables for driving sales and achieving business targets Responsible for the supervision, direction and coordination of the day-to-day operations at thecentre Planning and coordinating daily work assignments and operations Handling front desk activities To constantly monitor the level of...
-
Bpo Call Centre
7 days ago
Mumbai, India Conviction HR Full timeHIRING FOR US BANKING CUSTOMER SERVICE - HSC/GRAD FRESHERS CAN APPLY - NEED EXCELLENT COMMUNICATION - SALARY 29,000 HSC/GRAD WITH EXPERIENCE - MININMUM 6 MONTHS TO 1 YEAR SALARY - 29,000 - 33,000 - LOCATION - MALAD & THANE - MUMBAI - CONTACT 9892190990 HIRING FOR UK COLLECTIONS MONEY RECOVERY PROCESSS - FRESHERS CAN APPLY - NEED EXCELLENT COMMUNICATION -...
-
Business Development Manager
4 weeks ago
mumbai, India ASSPL - Maharashtra Full timeAmazon Ads operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions both on and off Amazon. These solutions help businesses build brand awareness, increase product sales, and more. As a recognized and experienced expert in this fast-growing business, you will take responsibility for a...
-
Business Development Manager
4 weeks ago
Mumbai, India ASSPL - Maharashtra Full timeAmazon Ads operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions both on and off Amazon. These solutions help businesses build brand awareness, increase product sales, and more. As a recognized and experienced expert in this fast-growing business, you will take responsibility for a...
-
Gm - Service Operations
4 weeks ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 39693- Location: Mumbai, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...
-
Executive - Amazon Marketing Services (Ams)
4 days ago
Mumbai, India LA Mano Essence PVT LTD Full timeThis role is best suited for people who love growing brands, are obsessed with learning, and are data-driven, who can set the vision and be motivated to push Amazon to new heights.. The Media Specialist will grow sales and drive all Amazon performance. This will include being accountable for optimizing all marketing, analytics, inventory, and sales...