Customer Service Executive

4 months ago


Palghar, India R5 Consultants Full time

Job Title ;**Customer Support Executive**

Location**:Boisar**

Job Overview

**Key Responsibilities**
- Data entry and approvals for pick up etc to be coordinated
- Ensuring customer gets feedback on faulty kits within TAT
- Evaluate the defective reagents returned by the customer. Follow up with QA/ QC team on identifying the reason/ fault for the same.
- Claim Settlement for non technical issues of customers
- Going on field for solving the complaints when required

**Qualifications**:
**B.SC MLT/DMLT**

Experience

6 months to 1 year

What We Offer
- Competitive salary range upto 3.5 LPA
- Opportunity for growth and development
- Dynamic and collaborative work environment

**Salary**: Up to ₹350,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- Palghar, Maharashtra (required)

Ability to Relocate:

- Palghar, Maharashtra: Relocate before starting work (required)

Work Location: In person



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