Dispatch Assistant

6 months ago


Thane, India Stamp IT Robotai & Solutions Pvt. Ltd. Full time

The primary responsibility of the Dispatch Assistant is to ensure safe, accurate, timely and efficient delivery of all orders while facilitating and supporting drivers and dispatchers as they perform their duties.

RESPONSIBILITIES
- Ensure each customer receives outstanding service;
- Provide accurate and efficient record keeping for all delivery orders;
- Complete administrative duties as required;
- Answer phones and respond to customer requests;
- Answer customers' questions and provide information on delivery times, trucking information and policies;
- Accurately complete daily balancing and closing;
- Communicate with the Yard department regarding order preparation, inventory issues, vehicle loading, etc;
- Communicate with Sales and Purchasing departments as required regarding orders for delivery, pick-up or transfer;
- Uphold office cleanliness standards;
- Adhere to all health and safety procedures.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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