Operations Assistant
3 months ago
Full job description
This position is for a Dispatcher at a food delivery service in the U.S. The duties and responsibilities can be summarized as follows:
Scheduling and Preparation:
Maintain clear schedules for all drivers and dispatchers.
Utilize tools like Google Drive to share schedules with the team.
Update schedules daily and communicate changes promptly.
Confirm driver schedules for the current and next day, as well as for specific shifts like lunch and dinner.
Pay special attention to catering and advance orders, ensuring reliable drivers are assigned.
Stay informed about daily weather conditions and American holidays that may impact business.
Communication:
Efficiently communicate within the team, addressing problems and requests.
Ensure drivers are properly trained before their shifts.
Log and follow up on canceled orders, maintaining communication with the client.
Regularly communicate with drivers, understanding their strengths and weaknesses.
Communicate with restaurants and customers to address emergencies, delays, and canceled orders, emphasizing professionalism.
Dispatching Orders:
Respond to restaurant orders quickly.
Plan for all scheduled orders in advance.
Prioritize orders based on their time of receipt and drivers' locations.
Dispatch drivers in the most efficient way, considering their proximity to restaurants and the direction of orders.
Dispatching Drivers:
Assign orders based on driver performance, prioritizing full-time drivers with good track records.
Consider the number of orders each driver can handle and aim for timely deliveries.
Ensure that lunch drivers are punched in and in their designated areas when the shift begins.
Maintain a balance of drivers in different areas, avoiding shortages or surpluses.
Training Drivers:
Familiarize yourself with the app's functions and training materials in Google Drive.
Ensure that drivers provide necessary documents (driver's license, car insurance) and complete training before starting work.
Know your drivers' strengths and weaknesses to assign orders accordingly.
Phone Etiquette:
Handle emergency and non-emergency calls without missing any.
Record important information from calls.
Prioritize calls based on their importance and urgency.
Monitoring Team:
Set up and maintain cameras or webcams that can be monitored by the client
Ensure cameras are operational during business hours.
Require all employees to have a laptop/desktop and a WhatsApp phone account for communication.
Enforce punctuality and dedication among team members.
Emphasize constant communication with restaurants and drivers via phone calls or text messages.
These duties and responsibilities are crucial for the efficient operation of a food delivery service, ensuring that orders are delivered promptly, customers are satisfied, and the team works cohesively to resolve any issues that may arise.
Freshers are welcome
Any Graduate can Apply
-
Digital Marketing Specialist
5 days ago
Thane, India Wing Assistant Full timeCompany Description Wing Assistant provides small businesses, startups, execs, and enterprises with top-tier remote talent for various tasks such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing serves as an affordable and reliable team member to handle recurring work, allowing businesses to focus on growing their...
-
Assistant Operator
2 weeks ago
Thane, India GNS PRINT Full timeTO ASSIST TO THE OPERATOR AND KEEP CLEAN MACHINE **Job Types**: Full-time, Fresher Pay: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift Supplemental Pay: - Overtime pay **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Administrative and Operations Assistant
7 days ago
Kalwa, Thane, Maharashtra, India Reach Education Action Programme Full timeJob Posting**:Administrative and Operations Assistan**t Location**:Kalwa, Maharashtra** Organization: Reach Education Action Programme (REAP) Employment Type: Full-time **About Us** Reach Education Action Programme (REAP) is a social initiative working to provide quality education and opportunities to underprivileged communities. We are looking for a...
-
Operations Intern
6 months ago
Thane, India S.K. TRANSLINES PVT LTD Full timeAs an Operations Intern, you will be an integral part of our dynamic team, gaining hands-on experience in various aspects of logistics and supply chain operations. This 3-month internship will expose you to real-world challenges and opportunities, allowing you to develop valuable skills and insights into the logistics industry. **Key Responsibilities**: -...
-
Operations Officer-Retail Assets Operations
5 months ago
Thane, India IDFC FIRST Bank Full timeJob Title: Operations Officer-Retail Assets Operations Function: Quality Assurance Job Purpose The role bearer has the responsibility to assist Operations manager with management of quality assurance methodology for operations process. It entails performing administrative tasks, assisting other departments as needed, and ensuring smooth daily...
-
Surgical Ot Assistant
6 months ago
Thane, India Streamfix Business Management Pvt. Ltd Full timeThe Surgical Operating Theater (OT) Assistant, with an educational background equivalent to nursing, will be responsible for providing technical assistance and support in the operation and maintenance of pharmaceutical company's equipment used in surgical procedures. Key responsibilities include: 1. **Equipment Setup and Preparation**: Assist in setting up...
-
Administrative Assistant
6 months ago
Thane, India me-HR Full time**Job Title: Administrative Assistant** **Job Summary**: The Administrative Assistant plays a vital role in ensuring smooth daily operations within the organization. This position involves providing comprehensive administrative support, managing office tasks, and assisting with various projects. **Responsibilities**: - Provides administrative support to...
-
Executive Assistant
2 months ago
Thane, India UPMAN PLACEMENTS LIMITED Full timeWhat would you be required to do?Manage the Founders schedule, including scheduling meetings and planning travel.Assist the executive team members to determine and prioritize business strategies based on their schedules.Monitor the flow of multi-platform communications to and from the Office of the Founder.Aiding in and ultimately ensure the timely...
-
Operations Associate
6 months ago
Thane, India Weverse Digital Technologies Private Limited Full time**Key Responsibilities**: - **Administrative Operations**: - Oversee general administrative tasks, including office supplies management, mail handling, and facilities maintenance. - Coordinate with vendors and service providers to ensure timely delivery of services and resolve any operational issues. - Maintain organized records and documentation related...
-
Administrative Assistant
6 months ago
Thane, India me-HR Full time**Job Title: Administrative Assistant** **About Company**: The narrative of **K-BNK** finds a glorious intersection with The **BNK Group**, for both entities are bound by shared aspirations and philosophies. United in their pursuit of translating client aspirations into reality through innovative design solutions for workplace interior designs, this...
-
Administrative Assistant
6 months ago
Thane, India me-HR Full time**Job Title: Administrative Assistant** **About Company**: The narrative of **K-BNK** finds a glorious intersection with The **BNK Group**, for both entities are bound by shared aspirations and philosophies. United in their pursuit of translating client aspirations into reality through innovative design solutions for workplace interior designs, this...
-
Executive Assistant
6 months ago
Thane, India Weverse Digital Technologies Private Limited Full timeWe are seeking a versatile and proactive HR Operations Generalist cum Executive Assistant to join our dynamic team. This dual-role position is designed for a highly organized and detail-oriented individual who will provide comprehensive HR support while simultaneously delivering high-level administrative assistance to Founders. Key Responsibilities: **HR...
-
Sonography Assistant
4 months ago
Thane, India Tieten Medicity Hospital Full time**Job Title**: Sonography Assistant **Department**: Radiology **Reports to**: Radiologist/Sonographer **Location**: Tieten Medicity **Job Summary**: The Sonography Assistant will assist the sonographers and radiologists in performing diagnostic sonographic procedures. This role involves preparing patients for exams, maintaining equipment, and ensuring the...
-
Thane, India IDFC FIRST Bank Full timeJob Title: Associate Operations Manager-Retail Assets Operations Function / Department: Retail Banking Job Purpose: The role bearer has the responsibility to assist the operations for the entire gambit of Retail Asset products offered by the bank. It entails performing administrative tasks, assisting other departments as needed, and ensuring smooth...
-
Computer Operator
6 months ago
Panchpakhadi, Thane, Maharashtra, India Mineore Enterprises Full timeRequired a Computer Operator and Office Assistant, should have good Communication skills and command over English language. Male and female both can Apply. Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person
-
Operations Executive
6 months ago
Thane, India S.K. TRANSLINES PVT LTD Full timeAs an **Operations Executive in the logistics industry,** you will play a key role in ensuring the smooth and efficient functioning of logistics operations. Your responsibilities will include coordinating logistics processes, managing shipments, and supporting the operations team to meet customer requirements and achieve business...
-
Operations Executive
3 months ago
Thane, India S.K. TRANSLINES PVT LTD Full timeAs an **Operations Executive in the logistics industry,** you will play a key role in ensuring the smooth and efficient functioning of logistics operations. Your responsibilities will include coordinating logistics processes, managing shipments, and supporting the operations team to meet customer requirements and achieve business...
-
Operation Theatre Technician
2 months ago
Thane, India Matoshree Indirabai Baburao Sarnaik TMC Hospital, Nalpada Full timeEnsure working of OT equipment like anesthesia machine, Heart-lung machine and ventilator equipment - Maintenance of operation theatre records - Conduct regular physical verification of all the specialty wise OT equipment - Ensure that a proper and regular supply of oxygen and suction is maintained all the time - Responsible for fumigation of OT’s and...
-
Business Operations Intern
3 months ago
Thane, India Weverse Digital Technologies Private Limited Full timeWe are revolutionizing women's wellness through AI driven solutions and are looking for an enthusiastic and driven Sourcing & Operations Intern to assist in sourcing high-quality, cost-effective products for our subscription boxes, while also supporting the pre-sales process for marketplaces and app sales. **Key Responsibilities**: - **Sourcing & Vendor...
-
Office Assistant
6 months ago
Thane, India HR POWER PAK Full time**Job Summary**: We are seeking a proactive and organized Office Assistant to join our team. The Office Assistant will play a key role in supporting the smooth and efficient operation of our office by providing administrative assistance and ensuring that office facilities and supplies are maintained. **Key Responsibilities**: - **Administrative...