Patient Care Coordinator

3 months ago


Varanasi Uttar Pradesh, India ZenOnco.io Full time

**Patient Coordination**:
**Location**: Zen Kashi Cancer Hospital & Cancer Care Center

**Preferred Background**: BDS, Dietetics, Psychology, or MSW (Oncology experience preferred)

**Experience**: Minimum 2 years in patient care or coordination (Oncology preferred)

**Key Responsibilities**:

- Serve as the primary point of contact for patient queries and support.
- Schedule appointments, manage treatment plans, and ensure smooth patient flow.
- Educate patients on treatment protocols, side effects, and after-care.
- Provide emotional support and address patient concerns empathetically.

**Documentation & Compliance**:

- Maintain accurate patient records, treatment plans, and follow-up notes.
- Ensure systematic documentation of all patient interactions, treatment outcomes, and patient feedback.
- Track patient education, consent forms, and ensure compliance with hospital documentation standards.

**Team Collaboration**:

- Coordinate with doctors, nurses, dietitians, and support staff for holistic patient care.
- Participate in multidisciplinary team meetings for patient case discussions.

**Patient Advocacy & Counseling**:

- Advocate for patient needs, provide regular updates to families, and ensure high patient satisfaction.
- Document patient grievances and ensure proper follow-up and resolution.

**Checklist Management**:
Ensure that all tasks outlined in the checklist are completed and documented properly.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

Application Deadline: 14/10/2024
Expected Start Date: 14/10/2024


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