![Datrax Services Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Call Centre Sq Auditor
2 weeks ago
Role : Call Centre SQ Auditor
CTC : 3 - 4 Lac
JD:
- Good communication skills
- Call monitoring and providing actionable insights
- Through monitoring, a QA analyst should gather information to improve agent performance
- Process product reviews and inform the development team of defects and errors
- Monthly Calibrations with operations team
- Share TNIs (Training Need Indictors) basis the audit observations
- Timely conducting SQ review with operations teams
**Qualification Needed : Graduation / Post Graduation**
**Total Years of Experience : 2 years & above**
**Relevant Experience : min 1 year in Broking Industry**
**Salary**: ₹300,000.00 - ₹400,000.00 per year
Schedule:
- Day shift
- Weekend only
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 2 years (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91 7045178902
-
Call Auditor
2 weeks ago
Mumbai, Maharashtra, India Webbizzare Full timeResponsibility: - Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required. - Provide feedback to associates regarding the call cycle and catered leads. - Work with supervisors and management to ensure that all the Customer Experience professionals are meeting the quality standards. - Create...
-
Call Centre Supervisor
2 weeks ago
Mumbai, India Morpheus Human Consulting Full timeReference Code: - 481-16 - Job Title: **Call Centre Supervisor - Housing Finance - Mumbai** - Category: - Housing Finance - Job Description: - Our client is a non-banking finance company "NBFC" registered with the Reserve Bank of India as a systemically important non-deposit taking company. They provide structured term financing solutions to corporates,...
-
Call Centre Supervisor
2 days ago
Mumbai, Maharashtra, India Morpheus Human Consulting Full timeReference Code: Job Title:**Call Centre Supervisor Housing FinanceMumbai**- Category: Housing Finance Job Description: Our client is a nonbanking finance company "NBFC" registered with the Reserve Bank of India as a systemically important nondeposit taking company. They provide structured term financing solutions to corporates, used and new Vehicle...
-
Manager - Call Centre
2 weeks ago
Mumbai, India Augmentedresourcing Pvt. Ltd. Full timeJob highlights:- Minimum Education BA / B Com / B Sc /MBA- Industry Exposure Required Hands on expr in domestic out-bound sales process- Experience in Outbound call centre sales process 6 to 8 yrsJob match scoreEarly ApplicantJob description:Job Responsibilities:- To look after entire 300 seats outbound call centre operations and deliver high productivity...
-
Manager - Call Centre
2 months ago
Mumbai, India Augmentedresourcing Pvt. Ltd. Full timeJob highlights:- Minimum Education BA / B Com / B Sc /MBA- Industry Exposure Required Hands on expr in domestic out-bound sales process- Experience in Outbound call centre sales process 6 to 8 yrsJob match scoreEarly ApplicantJob description:Job Responsibilities:- To look after entire 300 seats outbound call centre operations and deliver high productivity...
-
Call Centre Supervisor
2 months ago
Mumbai, India Smart Merchant Service Ltd. Full time**Company Introduction**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending changes. -...
-
Lead Activations – Call Centre
1 month ago
mumbai, India Acme Services Private Limited Full timeJob Description: Ability to lead the call centre focussed on driving customer engagement (on- boarding, activation and retention) of new and existing customers. Should understand the broking industry, markets and compliance & regulatory framework Should be averse with the call centre productivity metrics, team management, call centre tools...
-
Call Centre Executive
4 days ago
Mumbai, India Talent Corner Full time**Call centre executive required.** Location: Nariman Point Good Communication skills Fluent in English Soft spoken Excellent negotiation skills Immediate joiners preferred. Females preferred. **Salary**: ₹98,562.35 - ₹332,164.59 per year Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to...
-
Call Centre Executive
2 weeks ago
Mumbai, India Ciel HR Services Pvt Ltd Full timeDesignation: Call Centre Executive Location: Andheri East Mumbai Experience: Fresher/Experience in jewellery **Salary**: Up to Rs. 4 LPA Good Command in English language - Good communication - Comfortable to do calls (tele sales) - Basic knowledge of sales/marketing - Good with data research **Salary**: Up to ₹400,000.00 per month **Benefits**: -...
-
Call Centre Executive
2 weeks ago
Mumbai, India Vibrantzz management services Full timeGive your Career a Kick-Start, Opportunities with Multi National Companies in Mumbai. We at Vibrantzz are currently hiring for Call Centre Executives International Process - USA, UK and Australian Regions Pure Voice process - Handling calls of the Customers and Resolving their queries Requirement apply. Salary - Range from 14k to 48k. (Incentives and...
-
Call Centre Executive
2 weeks ago
Mumbai, India Morpheus Human Consulting Full timeReference Code: - 481-15 - Job Title: **Call Centre Executive - Housing Finance - Mumbai** - Category: - Housing Finance - Job Description: - Our client is a non-banking finance company "NBFC" registered with the Reserve Bank of India as a systemically important non-deposit taking company. They provide structured term financing solutions to corporates,...
-
Call Centre Executive
2 months ago
Mumbai, India Genius Enterprises Full timeCall Centre Executive Experience 0 to 1 year's Qualification -12th **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate...
-
Call Centre Executive
3 weeks ago
Vidyavihar, Mumbai, Maharashtra, India Healthindia Insurance TPA Services Pvt. Ltd. Full timeCompany Name - Healthindia Insurance TPA Location - Vidyavihar, Mumbai Role - Call Centre Executive (Fresher) **Role & Responsibilities**: - Handling inbound calls/queries - Respond to customer query on Mail & converse with customer (internal/external). - Coordination with customer and team member to resolve customer issue. No sales / No Targets. **Job...
-
Call Centre Executive
2 weeks ago
Navi Mumbai, India Genius Enterprises Full timeUrgent requirement for Calling Executives for Domestic and International call centre. Minimum Qualification HSC. Good English and Regional language communication skill. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental...
-
Call Centre Executive
2 days ago
Mumbai, Maharashtra, India Morpheus Human Consulting Full timeReference Code: Job Title:**Call Centre Executive Housing FinanceMumbai**- Category: Housing Finance Job Description: Our client is a nonbanking finance company "NBFC" registered with the Reserve Bank of India as a systemically important nondeposit taking company. They provide structured term financing solutions to corporates, used and new Vehicle Financing...
-
Bpo Call Centre
2 weeks ago
Mumbai, India Conviction HR Full timeHIRING FOR US BANKING CUSTOMER SERVICE - HSC/GRAD FRESHERS CAN APPLY - NEED EXCELLENT COMMUNICATION - SALARY 29,000 HSC/GRAD WITH EXPERIENCE - MININMUM 6 MONTHS TO 1 YEAR SALARY - 29,000 - 33,000 - LOCATION - MALAD & THANE - MUMBAI - CONTACT 9892190990 HIRING FOR UK COLLECTIONS MONEY RECOVERY PROCESSS - FRESHERS CAN APPLY - NEED EXCELLENT COMMUNICATION -...
-
Call Centre Executive
2 months ago
Navi Mumbai, India Softsign HR Solutions Full time2.Working in a state-of the art call centre, as part of a dynamic customer support team 3. Exceptional customer service skills and sales abilities 4. Excellent written and verbal communication skills 6.Ability to work well as part of a team **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident...
-
Quality Auditor
2 months ago
Mumbai, Maharashtra, India Narsee Monjee Institute of Management Studies (NMIMS) Full time**About Us: **Job Title** - Quality Auditor**Reports to** - Manager - Student Success**Location** - Mumbai**Job Purpose** **Key Responsibilities** - Act as first point of contact to for quality related aspects in student services. - Conduct New joinee assimilation by arranging mock calls, familiarization with SOPs, quality parameters and certify them. -...
-
Call Centre Executive
2 weeks ago
Mumbai, India Vibrantzz Management Services Full timeTired of idling at home? Give your career a kick-start, Opportunities with Multi National Companies in Mumbai We at Vibrantzz are currently hiring for Call Centre Executives International Processes - USA and UK regions Pure Voice process - Handling Calls of the customers and resolving their queries Requirement - Graduate Freshers ( Hard copy of...
-
Call Centre Executive
2 weeks ago
Mumbai, India Vibrantzz Management Services Full timeTired of idling at home? Give your career a kick-start, Opportunities with Multi National Companies in Mumbai We at Vibrantzz are currently hiring for Call Centre Executives International Processes - USA, UK and Australian regions Pure Voice process - Handling Calls of the customers and resolving their queries Requirement - Graduate Freshers ( Hard...