Customer Service Executive

2 months ago


Gurgaon District Haryana, India SUDHMURA SERVICES PRIVATE LIMITED Full time

Key responsibilities:
a professional and timely manner.
- Provide accurate information about VLCC products, services, pricing, promotions,

and policies to customers.
- Assist customers with placing orders, scheduling appointments, and resolving

product or service-related issues.
- Address customer complaints and concerns with empathy and problem-solving

skills, aiming for first-contact resolution.
- Maintain a high level of product knowledge to effectively address customer queries

and provide personalized recommendations.
- Process customer orders, payments, refunds, and exchanges accurately and

efficiently.
- Collaborate with other departments, including sales, operations, and marketing, to

ensure seamless customer experiences.
- Keep accurate records of customer interactions, transactions, and inquiries using

CRM software.
- Follow up with customers to ensure satisfaction with resolutions and gather

feedback for continuous improvement.
- Adhere to VLCC's customer service standards and policies while striving to exceed

performance targets and KPIs.

Qualifications:
Graduation with atleast 6 months to 2 Years of experience. Excellent communication

skills required

**Job Types**: Full-time, Permanent

**Salary**: ₹200,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service/Tele sales/ BPO: 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Gurgaon District, Haryana, India Ethics Group of Companies Full time

    We are hiring for the role of **Customer Care Executive - D2C Brands **on urgent basis for Gurgaon location. Only Immediate joiners apply. **Salary**: 3.5 LPA - 4.5 LPA **Experience**: 2 years - 3 years **Roles & Responsibilities**: - Provide accurate information about our products, including features, pricing, and availability. - Assist customers in...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurgaon District, Haryana, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:13775**Posting Date**:05-Apr-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurgaon District, Haryana, India SalaryBox Full time

    An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Resolving customer inquiries. - Identifying customer needs. - Forwarding and escalating inquiries to...


  • Gurugram, Haryana, India ManpowerGroup Service Pvt Ltd Full time

    Ensure wing to wing resolution of customer escalations with utmost accuracy and deliver best service within timelines Case Resolution and Root Cause Analysis. Ensure Process TAT are metLiaison with stake holders for the deviations, Service NosAnalyze Repeat escalation & Eliminate repeated errors made by agent by working closely with Quality and training...


  • Gurgaon District, Haryana, India BT Group Full time

    Trainee Customer Service Support Advisor **Job Req ID**:13776**Posting Date**:05-Apr-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing...


  • Gurgaon District, Haryana, India Encore Modular Furniture Pvt Ltd Full time

    **Job Overview**: We are seeking a highly motivated and customer-focused Customer Care Executive to join our team. The Customer Care Executive will be responsible for providing exceptional customer service, handling customer inquiries and complaints, and ensuring customer satisfaction. **Key Responsibilities**: Provide timely and accurate responses to...


  • Gurgaon District, Haryana, India Aries Care Consulting Full time

    **Mandatory Conditions to apply-**- Minimum 06 month of telecalling experience is mandatory. Experience in customer service will be added advantage Job Description: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...


  • Gurgaon District, Haryana, India Oasis Studio Full time

    Customer Relationship Executive: - mandatory skills: - 1) Customer complaint resolution experience of atleast 1 year 2) Internal followups for completion of complaints 3) someone from modular kitchens /wardrobes section will be preferred. 4) Good telephonic communication skills. Roles and responsibilities: - 1) Assist Execution Manager in his day to...


  • Gurgaon District, Haryana, India Talentport Full time

    **Greetings From Talentport Recruitment Services...** **We are looking energetic folks for Domestic Voice for a leading BPO.....** **BPO-Customer Care Representative (GURGAO**N) **Work Location**: GURGAON **Shifts**: Rotational Shifts **Salary-Upto 19k** **Job Responsibilities and Skills**: - Providing exceptional customer service experience to the...


  • Gurgaon District, Haryana, India BT Full time

    Customer service advisor **Job Req ID**:11790**Posting Date**:20-Mar-2023**Function**:Customer Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive


  • Gurgaon District, Haryana, India Cars24 Services Pvt Ltd Full time

    We are a leading provider of hire-a-driver services, committed to delivering exceptional customer experiences. Our mission is to ensure seamless transportation solutions with a focus on reliability, safety, and customer satisfaction. As a multilingual customer support executive, you will play a crucial role in providing excellent customer service to our...


  • Gurgaon District, Haryana, India Talentport Full time

    **Greetings From Talentport Recruitment Services...** **We are looking energetic folks for Domestic Voice for a leading BPO.....** **BPO-Customer Care Representative (GURGAO**N) **Work Location**: GURGAON **Shifts**: Rotational Shifts **Salary-Upto 19k** **Job Responsibilities and Skills**: - Providing exceptional customer service experience to the...


  • Gurgaon District, Haryana, India Happy Staffers Full time

    We are hiring for a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. **Responsibilities**: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer...


  • Gurgaon, India Cubnet Service Full time

    Customer Support Executive CTC- 27k + 2k PLI - Work from office - Any Graduate and freshers can apply - Excellent coms - 5 days working with rotational shifts - *Cab and meal facility - Location - Gurgaon Immediate joiners only. **Job Types**: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹27,000.00 per month **Benefits**: - Commuter assistance -...