![Traya.](https://media.trabajo.org/img/noimg.jpg)
Customer Care Associate
3 weeks ago
Traya is a fast-growing health tech company that focuses on managing chronic issues for the millenials. Traya was launched in Nov, 2020 after rigorous clinical and market research. We started our journey with managing hair loss and we are laterally moving into other chronic issues such as cholesterol, Gut issues, Hormonal issues. Our only goal is to help our patients manage their ailments. We are science agnostic
- we are big fans of data backed science, be it ayurveda, allopathy or nutrition.
Key responsibilities:
1. Maintaining meaningful relationships with existing clients to ensure that they are retained.
2. Reviewing clients' feedback and implementing necessary changes.
3. Calling customers to check if their treatment is on track and give expert advice.
Who can apply
1. Good spoken English skills
2. Should be sincere and ambitious
3. Must know how to make relationships & help people
4. Must love learning new things
5. Must be ambitious and honest (huge incentives are on the table)
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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