IT Services Desk

ROLE : SERVICE DESK (Technical Voice Support) - LOCATION : Pune JOB DESIGNATION : IT service desk JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

**SERVICE DESK** **-** **(** **0103832** **)** **Description** as above **Primary Location***: India-Maharashtra-Pune **Job Posting***: Aug 22, 2023 **Experience Required (In Years)***: **Minimum** - 3 **Maximum** - 5

JOB DESCRIPTIONDeliver high quality customer service and technical support to our US and Global clients.Resolve technical issues and answer queries surrounding computer hardware, software,network, and telecommunications systems that originate by telephone, voice mail, or email ,Office 365 .Record, maintain and update records in the Incident Management...

As a Service desk agent andpart of the Global IT team you will play a pivotal role inevaluating and improving the functionality of our enduser ITsystems and applications. This is a dynamic role that requiressolid IT system analysis knowledge and expertise to succeed as aservice desk analyst at our company. We are looking for someonewhose IT knowledge...

Position Name Digital Workplace Executive / IT Service Desk Executive Department IT, Reporting Finance/IT Manager, Location Pune, Kothrud Peers - Server Administrator / IT Asset manager, Network Administrator, Global Service Desk Main Tasks Physical & Remote support Netafim Employees for System and network related issues. Job Description IT Service Desk...

Position NameDigital Workplace Executive / IT Service Desk Executive DepartmentIT, ReportingFinance/IT Manager, LocationPune, Kothrud Peers - Server Administrator / IT Asset manager, Network Administrator, Global Service Desk Main Tasks Physical & Remote support Netafim Employees for System and network related issues. Job Description IT Service Desk...

Job Description: - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. - Be logged-in and available to answer calls through our global Service Desk call centre solution. - Actively participate in team meetings and suggest opportunities for continual improvement. - Support Service Desk KPI/TTI...

JOB DESCRIPTION Deliver high quality customer service and technical support to our US and Global clients. Resolve technical issues and answer queries surrounding computer hardware, software, network, and telecommunications systems that originate by telephone, voice mail, or email , Office 365 . Record, maintain and...

JOB DESCRIPTION Deliver high quality customer service and technical support to our US and Global clients. Resolve technical issues and answer queries surrounding computer hardware, software, network, and telecommunications systems that originate by telephone, voice mail, or email , Office 365 . Record, maintain and...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Description : Experience and personal qualities:- 1-4 year experience in IT or similar customer support/service delivery role Excellent customer service skills with a high level of focus on quality Ability to communicate in a clear and professional manner Problem solving and analytical skills and ability to work under pressure Excellent...

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

Job Description Details: Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. Be logged-in and available to answer calls through our global Service Desk call center solution. Actively participate in team meetings and suggest opportunities for continual improvement. Support Service Desk...

Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers,...

**Level I Service Desk Technician** **Responsibilities** - Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. - First line help desk; resolve basic level 1 and some level 2 issues including...