IT Service desk executive

Job Profile Name - Service Desk Executive - Experience Required - 2- 4 years - Skills Required - Citrix, service desk, office 365 - Work Location - Pune - Position Required - 5 - Detail Job Description - Job description - Specific tool usage of advanced features, ticket management, critical incident management, and usage of reports based on different views...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

Exp : 2.5yrs to 5yrsService deskSQLNetwork

Exp : 2.5yrs to 5yrsService deskSQLNetwork

Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario. The Service Desk Analyst will:Analyze and resolve technical problems for School Districts Acts as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...

Professional Front Desk Executive to join our team. As a Front Desk Executive, you will be the first point of contact for visitors and clients, and you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our office. You will be responsible for managing the front desk area, handling inquiries, and performing...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

Description : Managing a team of Service Desk Analysts Delivery of the day-to-day Service Desk function Drive a motivated, high quality and highly productive team environment Providing an escalation point to deal with Service Desk issues and escalations, both from the customer, and from our resolver teams Identifying and implement operational...

Job Description: - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. - Be logged-in and available to answer calls through our global Service Desk call centre solution. - Actively participate in team meetings and suggest opportunities for continual improvement. - Support Service Desk KPI/TTI...

Job Description:Skill: TIS Service DeskExperience: 1 - 3yrsLocation: Pune, BangaloreNotice Period: 30days

Job Description:Skill: TIS Service DeskExperience: 1 - 3yrsLocation: Pune, BangaloreNotice Period: 30days

Job Description:Skill: TIS Service DeskExperience: 1 - 3yrsLocation: Pune, BangaloreNotice Period: 30days

Job Description: Skill: TIS Service Desk Experience: 1 - 3yrs Location: Pune, Bangalore Notice Period: 30days