Chat Support Executive
3 weeks ago
**Job Title: Customer Service Representative**
**Nature of Role: Voice and Non-voice, Blended Process**
**Requirements**:
- **Excellent English voice communication skills are a must.**:
- **Graduates required.**:
- **6 months to 1 year of experience preferred, but freshers can also apply.**:
- **Language Proficiency: Excellent spoken English communication skills.**:
- **Age limit criteria (18-32) Only apply.**
**Key Responsibilities**:
- **Provide customer support to clients through both voice and non-voice channels.**:
- **Follow up with customers and ensure their needs are met.**:
- **Achieve assigned targets within agreed timelines while adhering to quality guidelines.**:
- **Acquire in-depth knowledge of the client's products/services.**:
- **Accurately log all interactions using established business processes and tools.**:
- **Provide prompt, reliable, and accurate information to customers.**:
- **Demonstrate the ability to identify solutions based on established processes and procedures.**:
- **For non-voice profiles, a good typing speed is required.**
**Additional Information**:
- **People with experience in roles such as customer care specialist, customer support representative, customer relations representative, call center representative, BPO executive, front desk agent, guest service agent, customer service manager, senior customer service representative, customer care manager, customer service team lead, international tech support representative, international voice process, product support, customer care executive, night shift, receptionist, customer service executive, customer support executive, and international BPO jobs are encouraged to apply.**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
- UK shift
Supplemental pay types:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Chat Support Executive
2 weeks ago
Gurugram, Haryana, India Genalpha Cosmetics Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...
-
Chat Support Executive
4 weeks ago
Gurugram, Haryana, India Project X Placements Full timeROLES AND RESPONSIBILITIES - Provide exceptional customer service through chat support for ADT customers. - Respond promptly and professionally to customer inquiries and issues. - Address customer concerns, troubleshoot problems, and provide appropriate solutions. - Ensure accurate and detailed documentation of customer interactions. - Collaborate with team...
-
Chat Support Executive
2 weeks ago
Gurugram, Haryana, India Uncle Delivery Express Full time**Key Responsibilities**: - Handling customer queries on Chat and Inbound calls - Identify and escalate priority issues to the Team Leader and Ops Team - Actively participate in team meetings - Handle all queries in a polite, professional manner - Educate customers on services and processes - Achieve agreed KPIs and Objectives - Adhere strictly to shift...
-
Chat Support Executive(Sales)
3 weeks ago
Gurugram, Haryana, India Talent Futures services Full time*Hiring for Chat process in sales* *Only for Excellent English written and verbal* *Salary for freshers 21500 in hand 25k CTC plus huge incentives* *Salary for experienced up to 30k CTC 26500 in hand plus unlimited incentives* *Location Gurgaon sec 44* *Qualification any graduate fresher can apply* *Any undergraduate with min 6 months of bpo exp* *Day...
-
Chat Support Executive
3 weeks ago
Gurugram, Haryana, India 9 Plates Hospitality Private Limited Full time**Responsibilities**: Answer clients' inquiries via online chat in India Assist customers regarding their queries Solve customers' issues that they may face during their clients experience Build long-term relationships with Clients Provide clients with current information on current offers/promotions of the company **Requirements**: Stress management,...
-
Chat Support Executive
1 week ago
Gurugram, Haryana, India Talent Futures services Full time*Hiring for Chat and voice sales* *Only immediate joiners* *Interview can be virtual* *Only Excellent communication* *Salary 25k -30k CTC max 26500 in hand* *Plus unlimited incentives* *Day shifts* *6 days working* *Location Gurgaon sec 44* *Age upto 35* *WhatsApp only* 8130861446 **Job Types**: Full-time, Permanent **Salary**: ₹21,000.00 -...
-
Chat and Call Executive
2 months ago
Gurugram, Haryana, India Spingtree Pvt Limited Full timeNecessary skill required for in this Job role. English and Hindi must know, Good knowledge of computer & Internet. You should also have the patience to communicate with a variety of interdisciplinary teams and users Required Candidiate profileGood Communication Skills English, Hindi, Laptop & Good Internet Connection. Good diagnostic and problem-solving...
-
Chat and Call Executive
2 months ago
Gurugram, Haryana, India Spingtree Pvt Limited Full timeNecessary skill required for in this Job role. English and Hindi must know, Good knowledge of computer & Internet. You should also have the patience to communicate with a variety of interdisciplinary teams and users Required Candidiate profileGood Communication Skills English, Hindi, Laptop & Good Internet Connection. Good diagnostic and problem-solving...
-
Chat and Call Executive
7 days ago
Gurugram, Haryana, India Spingtree Pvt Limited Full timeNecessary skill required for in this Job role. English and Hindi must know, Good knowledge of computer, Internet & Web Technology. You should also have the patience to communicate with a variety of interdisciplinary teams and users Required Candidiate profileGood Communication Skills English, Hindi, Laptop & Good Internet Connection. Good diagnostic and...
-
Chat and Call Executive
1 week ago
Gurugram, Haryana, India Spingtree Pvt Limited Full timeNecessary skill required for in this Job role. English and Hindi must know, Good knowledge of computer & Internet. You should also have the patience to communicate with a variety of interdisciplinary teams and users Required Candidiate profileGood Communication Skills English, Hindi, Laptop & Good Internet Connection. Good diagnostic and problem-solving...
-
Advisor I, Chat Support
2 weeks ago
Gurugram, Haryana, India Webhelp Full time**Customer Service/Support** **Location** - Gurugram, India*** Job Title: Advisor I, Chat Support **Job Description**: The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine...
-
Chat Support Executive
1 week ago
Gurugram, Haryana, India Vertex Group Full timeAssist customers with placing orders, tracking shipments, and processing returns. - Provide product information and recommendations to customers. - Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfillment. - Maintain accurate records of customer interactions and transactions. - Identify and escalate...
-
Customer Support Executive
2 weeks ago
Gurugram, Haryana, India T&N Business Services Pvt Ltd Full time**Role: Customer Support Executive** **Location: Gurgaon** **Position: 2** **Experience: 0.6 months -1 year** **Process Type: Blended** We are looking to hire an experienced, customer-oriented Customer Support Executive to utilize inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where possible, receiving...
-
Chat Support Associate
4 weeks ago
Gurugram, India OYO Full timeOperations Management Day-to-Day operations support.Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account.GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives.Listing Support...
-
Chat Support Associate
3 weeks ago
Gurugram, India OYO Full timeOperations Management Day-to-Day operations support.Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account.GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives.Listing Support...
-
Chat Support Associate
3 weeks ago
Gurugram, India OYO Full timeOperations Management Day-to-Day operations support.Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account.GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives.Listing Support...
-
Chat Support Associate
3 weeks ago
Gurugram, India OYO Full timeOperations Management Day-to-Day operations support. Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account. GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives. Listing...
-
Chat Support Associate
4 weeks ago
Gurugram, India OYO Full timeOperations Management Day-to-Day operations support.Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account.GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives.Listing Support...
-
Chat Support Executive
1 month ago
Gurugram, Haryana, India The career artist Full timeJob Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...
-
Chat Support Executive
2 weeks ago
Gurugram, Haryana, India The career artist Full timeJob Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...