Chat Support Executive

4 weeks ago


Kolkata, India Vardhman Textiles Limited Full time

**Job description**

**Role & responsibilities**

handling customer inquiries and resolving their concerns

Responsible for accurately documenting customer interactions, inquiries and resolutions

Play a crucial role in addressing complaints

Escalate unresolved queries to respective departments for accurate redressal

Hiring for **Customer Support(Voice Process)**
- **Graduates-Both Fresher and Experienced can apply.**:

- **Under graduates
- with 1 year of experience can apply.**:

- Should have e**xcellent communication skills.**:

- Should know **English, Hindi**.
- Should have experience in **Voice process( Any Domain)**:

- **Work From Office**:

- **Interview Virtual/ walk in**

**6 days working, 1 Day off**

Work Location: Kolkata

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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