Chat Support Executive
4 weeks ago
**Job description**
**Role & responsibilities**
handling customer inquiries and resolving their concerns
Responsible for accurately documenting customer interactions, inquiries and resolutions
Play a crucial role in addressing complaints
Escalate unresolved queries to respective departments for accurate redressal
Hiring for **Customer Support(Voice Process)**
- **Graduates-Both Fresher and Experienced can apply.**:
- **Under graduates
- with 1 year of experience can apply.**:
- Should have e**xcellent communication skills.**:
- Should know **English, Hindi**.
- Should have experience in **Voice process( Any Domain)**:
- **Work From Office**:
- **Interview Virtual/ walk in**
**6 days working, 1 Day off**
Work Location: Kolkata
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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